Smart Lock>Trusted Places Stopped Working At Home

Discussion in 'Samsung Galaxy Note 8 Discussion' started by Miklb58, Mar 15, 2018.

  1. JiveTurkee

    JiveTurkee New Member

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    Smart lock never works for me on any of my phones.
     
  2. Miklb58

    Miklb58 Silver Member

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    Well it worked all of last night, through midnight.
    Got up this morning, and not working again.
    I gave it until noon, trying it occasionally, but it never would unlock as it used to.
    Restart..... didn't help.
    Editing the Trusted Place I made yesterday did not help.
    Deleting the Trusted Place I made yesterday, and creating a new one allows Smart Lock to work properly again, and 1.5 hrs later (after not disturbing the phone) it is still working.

    Sent from my SM-N950U using Tapatalk
     
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  3. Jonny Kansas

    Jonny Kansas Administrator
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    Mine was locked earlier when I took the dog out. You'd think it would work better when I'm outside my 2 story house... Other than that, it hasn't called for my finger. I'm still wondering if part of my problem is on body detection though.

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  4. Miklb58

    Miklb58 Silver Member

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    After resetting my location yesterday, it worked the entire day as it should.
    Last night I thought I'd try something different this morning if it was not working when I got up....and it was not working when I got up.

    I left the house, and returned 2 hrs later, and it is working properly, without me touching any settings.

    It's like leaving and coming home, refreshed my location or something.

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  5. Sajo

    Sajo Diamond Member

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    That all sounds similar to the issues we had with the original trusted location functionality back in 2013 / 2014. You would think all of those bugs have been worked out by now? I used to use it all the time on my wife's Turbo 2 and Moto Z Play, and never had any issues. Since we bought her a smartwatch she uses Trusted Device as her smart Lock and I disabled Trusted Location.

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  6. Miklb58

    Miklb58 Silver Member

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    It continued to work today, until 2:30 pm.
    I left it alone again, as I was going to go out soon.
    I left again for a couple of hours, but this time when I came home, it didn't refresh and didn't start working again.
    I'll stop posting about it unless something changes.

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  7. Sajo

    Sajo Diamond Member

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    I haven't checked in a long time, but have you checked the Google product Forum / support site to see if others are having similar problems and any response from the Google team?

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  8. me just sayin

    me just sayin Diamond Member

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    too lazy to recheck all the postings and my mind is too old to remember so if it's already been mention, sorry.

    you do have your location set for high accuracy?
     
  9. Miklb58

    Miklb58 Silver Member

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    Funny you ask.
    Yes I do, and always have, but get this....I opened the Maps app (Google) a few minutes ago, and it asked me to turn location services on! (See pic below)

    Edit:
    Looked at my location history for today.
    My timeline shows my morning trip, and returning home after that trip.
    Then it shows me home for the remainder of the day, but I ran the identical route this afternoon, and it's not recorded.

    There is something up with location services I guess......
    [​IMG]

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    #33 Miklb58, Mar 19, 2018
    Last edited: Mar 19, 2018
  10. Miklb58

    Miklb58 Silver Member

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    No, I have not. Good idea!

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  11. Miller6386

    Miller6386 Developer
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    Looks like you're in a bad service area..... Do you have any battery saving settings on or apps that are killing location services?

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  12. Miklb58

    Miklb58 Silver Member

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    Yes, I am in a very bad service area.
    Before Vzw implemented WiFi calling, we could not use cell phones at home. Texting was terrible too before WiFi was added to their messages app.

    However, that has not changed. Been here for 9+ yrs., and this Trusted Location has been working on this Note8 since I got it in Sept '17.
    As far as apps being put to sleep, I looked through the list, and there are no "system" apps in there.

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