Smart Lock>Trusted Places Stopped Working At Home

Discussion in 'Samsung Galaxy Note 8 Discussion' started by Miklb58, Mar 15, 2018.

  1. Jonny Kansas

    Jonny Kansas Administrator
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    THIS IS YOUR (ONLY) FRIENDLY REMINDER TO KEEP THIS DISCUSSION CIVIL. (Caps/color used for attention, not because I feel anyone has crossed the line yet. We can agree to disagree, but please do so respectfully. Don't make things personal.)

    While I've had enough Samsung phones over the years to understand where the comment comes from about their bad code, whether I've mentioned it in this thread or not, I have been having some issues with my Pixel XL and Smart Lock Trusted Locations as well. It's sporadic and maybe I should take on-body detection off for a while and see if that helps, but on-body has been handy while I'm working in the field and need to make a call or check something quickly with dirty, torn up hands that don't always pass the fingerprint test.

    But, I'm pretty confident it's a Google issue. That's not to say that Samsung's code on top of Google's isn't making things worse, but while many of the posters in this thread are Samsung users, it's not limited to just them.
     
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  2. me just sayin

    me just sayin Diamond Member

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    something to consider, there are apps out there that could fix the gps location on your phone. might want to give one of them a try. there is one that seems to be popular - gps status and toolbox. I am not recommending it since I never used it but maybe it or a similar one could help.

    also did you try to recalibrate the gps in google maps?
     
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  3. Jonny Kansas

    Jonny Kansas Administrator
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    Side question...

    Sorry if this has been addressed. I know the answer for myself is no. For those having "serious" issues with Smart Lock, have you opened maps immediately after your phone has asked for you to use your fingerprint/PIN/etc. to see if your location is good in there?
     
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  4. Sajo

    Sajo Diamond Member

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    Update: Trusted Location was working good last night at home, on my Turbo 2. I went to bed and plugged it in to charge overnight. When I first unlocked it this AM I saw the Trusted Location notification for "Device locked for 4 hours of inactivity" which is normal. I checked my mail and then took the dog outside. When I came back in I had another new email and when I went to read it the phone was locked, and made me enter my pattern. I opened Maps and my current location was about a 1/2 mile away from home until I refreshed Maps and my current location. Maybe Jonny is on to something.

    Sent from my XT1650 using Tapatalk
     
    #76 Sajo, Mar 27, 2018
    Last edited: Mar 27, 2018
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  5. Miklb58

    Miklb58 Silver Member

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    Yes I have, and my location on Maps is pretty close. Within 20 feet or so.


    Sent from my SM-N950U using Tapatalk
     
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  6. Sajo

    Sajo Diamond Member

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    It has not worked for me at all at work today.

    Sent from my XT1650 using Tapatalk
     
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  7. TisMyDroid

    TisMyDroid Super Moderator
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    Yes, funny that yesterday it wouldn't work for me at all despite Google maps location correct. Today it was working for me perfectly first part of day then decided to stop working about noon.

    Sent from my SM-N950U using Tapatalk
     
  8. Sajo

    Sajo Diamond Member

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    It's working now that I am at home. Very strange. Gremlins.

    Sent from my XT1650 using Tapatalk
     
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  9. radon222

    radon222 Platinum Member

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    For what it's worth I've had the same problem on my Pixel 2. But with the grandkids around so much lately, I kinda of prefer the phone remaining locked and haven't tried to fix it. We can pretty much rule it out as just being a Samsung issue.

    Sent from my ZenPad using Tapatalk
     
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  10. bentrm

    bentrm Member

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    This isn't really a fix but it worked for me. I changed the setting under secure lock settings to not lock instantly with the power button. Maybe instantly locking effects the location somehow. I dunno. It worked for me.
     
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  11. Sajo

    Sajo Diamond Member

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    It can't hurt at this point @bentrm. Mine has been working pretty good at home the past few days and it unlocks without my pattern most of the time.

    Sent from my XT1650 using Tapatalk
     
  12. Miklb58

    Miklb58 Silver Member

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    Who long has this worked for you?

    Sent from my SM-N950U using Tapatalk
     
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