SMTP setting for road runner e-mail

Discussion in 'Android General Discussions' started by yardsale, Nov 8, 2009.

  1. yardsale
    Offline

    yardsale New Member

    Joined:
    Nov 8, 2009
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    I am having trouble getting outbound e-mail working for my road runner e-mail account. I am able to receive e-mail, but I can't get the device to accept my SMTP settings. The settings are:

    SMTP server: smtp-server.cinci.rr.com
    Port: 587

    Whether or not I check "Require Sign In" and enter my username/pw, the result is the same.

    A google search seems to indicate that this has been an issue for iPhone and Pre users in the past, but none of the proposed fixes for those devices seem to work.

    Are there any road runner users that have overcome this issue yet?
  2. emsrph
    Offline

    emsrph New Member

    Joined:
    Nov 15, 2009
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    I have the same problem. No outbound mail capability. Anyone have ideas or do we need to wait on a software fix?
  3. Stigy
    Offline

    Stigy New Member

    Joined:
    Nov 5, 2009
    Messages:
    1,079
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    New Jersey
    Seems like RR has spam problems so you MUST be on a road runner IP address to send email from a RR account.

    Quote from the AT&T forums:
    Road Runner Email Problems - Apple - Wireless Forums from AT&T
  4. emsrph
    Offline

    emsrph New Member

    Joined:
    Nov 15, 2009
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Guess I'll need to do the forwarding to Gmail to reply until some other work around...

    Thanks for the quick info.
  5. Gisboro
    Offline

    Gisboro New Member

    Joined:
    Nov 13, 2009
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Lexington, SC
    I had to set the outbound mail port to 25 and it started working.
  6. mslal
    Offline

    mslal New Member

    Joined:
    Nov 11, 2009
    Messages:
    80
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    Rochester NY
    thanks - just changed my outbound mail port to 25
  7. emsrph
    Offline

    emsrph New Member

    Joined:
    Nov 15, 2009
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    I just changed mine and it wouldn't finish the connection. What was the port number originally? Should have written it down befoe I changed it.
  8. Gisboro
    Offline

    Gisboro New Member

    Joined:
    Nov 13, 2009
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Lexington, SC
    The original port should have been 587
  9. emsrph
    Offline

    emsrph New Member

    Joined:
    Nov 15, 2009
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Thank you Gisboro. Next time I'll pay more attention before I change stuff ;)
  10. mth04
    Offline

    mth04 Premium Member Premium Member

    Joined:
    Oct 30, 2009
    Messages:
    3,928
    Likes Received:
    0
    Trophy Points:
    0
    FWIW my server settings are outbound = smtp.server.cfl.rr.com
    no dash between the smtp and server its a dot here. I am using RR perfectly since day one
  11. paulmac
    Offline

    paulmac New Member

    Joined:
    Oct 29, 2009
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    0
    Yeah, I cannot get this to work either........here I was responding to e-mails only to find they were and are still sitting in my outbox. Hope a solution is found. :icon_ nono2:
  12. yardsale
    Offline

    yardsale New Member

    Joined:
    Nov 8, 2009
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    Still no dice for me. I was able to send e-mail from the BB so I wonder if RR needs to change a setting to permit certain IP addresses? I've been busy but I plan to contact RR tech support this week. Thanks for the suggestions.
  13. mslal
    Offline

    mslal New Member

    Joined:
    Nov 11, 2009
    Messages:
    80
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    Rochester NY
    Per a recent (3 minutes ago) RoadRunner online support chat "Verizon has recently stopped relaying of emails through Road Runner server on their network. You can contact Verizon and try using their SMTP server."
  14. yardsale
    Offline

    yardsale New Member

    Joined:
    Nov 8, 2009
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    Thanks for the quick reply. So RR is saying it's a Verizon issue? Why do I get the feeling we're about to get the runaround?
  15. mslal
    Offline

    mslal New Member

    Joined:
    Nov 11, 2009
    Messages:
    80
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    Rochester NY
    /start runaround/
    /start bs/
    Verizon says they're not blocking RoadRunner's smtp server at all. Calling RoadRunner again
    /pause/
Search tags for this page

cfl.rr.com email settings

,
road runner email port settings
,

roadrunner email on droid

,

roadrunner email port settings

,

roadrunner email settings

,

roadrunner port settings

,
roadrunner server settings
,
roadrunner smtp
,

roadrunner smtp port

,

roadrunner smtp settings