Road Runner Issue

Discussion in 'Android General Discussions' started by duke6619, Dec 24, 2009.

  1. duke6619
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    duke6619 New Member

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    I got my Road Runner email set up on the Droid, thanks to this forum and it worked just fine. Now I am having an issue with out going mail which will not work. I checked my settings and they have not changed but when I go to test the out going settings the error message says "Authentication methods are not supported by server". I just happened to be close to a Verizon store and went in to see if they knew what was going on and the out going mail work fine with no changes, I come home and the same error message occurs. Can anyone help? Thanks.
  2. slraines
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    slraines New Member

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    We had this problem too, it would work away from home but not at home. Try turning off your wifi on the Droid. That solved our problems.
  3. Jordie
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    Jordie New Member

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    Correct me if I'm wrong.. I remember you needed to be a RR.com IP address to send email using there SMTP servers.
  4. slraines
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    slraines New Member

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    I can send our RR mail via RR from my Verizon IP, so I don't think it's an issue any longer.
  5. RLJSlick
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    RLJSlick New Member

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    I had this issue also, what you need to do is for your Username you need to use the whole email address, not just your username, so something like joesmith@wi.rr.com. That go under where it say "Require sign-in" Don't forget your password also.
  6. duke6619
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    duke6619 New Member

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    Your suggestion worked. Thank you and Merry Christmas.
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