Road Runner email won't send

Discussion in 'HTC Droid Incredible' started by papak, Oct 28, 2010.

  1. papak

    papak New Member

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    I have two email accounts on my Incredible. Both are POP accounts, one from work and the other a Road Runner account. The work account is great on both send and receive. The RR account only intermittently sends. I usually get a message stating that the account settings are invalid. I have heard that this isn't uncommon on Droids. What gives? The settings are all correct. The account works fine on my laptops. Is there an app to fix this?

    Perplexed
     
  2. mwhartman

    mwhartman Super Moderator/RS
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    Are you able to access the RR via your computer without any issues?

    What app are you using?
     
  3. papak

    papak New Member

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    No problem from either laptop in either send or receive. I use Outlook on the computers.
     
  4. mwhartman

    mwhartman Super Moderator/RS
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    If the settings are the same I am at a loss, sorry. It is interesting that MS Outlook will work but your app will not.

    What app are you using?
     
  5. hauptm

    hauptm New Member

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    I've read this before and have the same problem.

    Depends on whether your're wifi or not. Not sure why.

    As I recall, I can send and receive RR e-mail when not on wifi.

    When on wifi I can only receive. Again, not sure why.

    So I've got by Inc set to receive from my RR pop account and always reply/send via my g-mail account. It's a pain in the tail to have two but it does work no matter on wifi/G3.
     
  6. mwhartman

    mwhartman Super Moderator/RS
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    Thanks for sharing your experience, hauptm. I am truly puzzled that a wifi connection would limit one's POP email.
     
  7. papak

    papak New Member

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    My second work account is also a POP account and I have no problems whatsoever with that one. RoadRunner s---ks but Verizon disavows any criticism of their stuff. Its like telling the IRS that there are problems with the tax code. Thanks for the tip.
     
  8. mwhartman

    mwhartman Super Moderator/RS
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    You last two sentences really made me laugh.

    Have you considered trying a different email app or forwarding all of your RR mail to Gmail or giving up RR and switching to Gmail?
     
  9. papak

    papak New Member

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    I may well switch over to gmail. Good idea.
     
  10. mwhartman

    mwhartman Super Moderator/RS
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    Good move. It will make things easier

    My addiction DroidForums
     
  11. Mikej7

    Mikej7 New Member

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    Fact - Comcast/Road Runner will NOT let you send email if you are not on thier wireless network. You can recieve anywhere you want, however, must be on thier network to send. While on your carriers data connection, it usually works, just not on wifi. Roadrunner thinks you are vilan sending spam if you are not on thier network and say it is to protect thier network, they could care less about what you want!!
     
  12. mwhartman

    mwhartman Super Moderator/RS
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    So much for good customer service!
     
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