replacement screen(glass)

Discussion in 'Motorola Droid' started by miamidroid, Feb 2, 2010.

  1. OfficeLinebacker
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    OfficeLinebacker Member

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    This is ridiculous. I'm going to re-double my efforts to get parts for the DROID.
     
  2. WideBody
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    WideBody New Member

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    Please let us know

    OfficeLinbacker,

    Thanks for your efforts... I have been away traveling.... despite the crack, the Droid still works great. (I would caution, if there is a crack, to put a screen protector over it, to prevent moisture from getting in.)

    Here is an excellent video I found on taking apart the Droid

    If you find replacement glass, please let us know, I am sure your first order will sell out quickly.

    Regards
     
  3. OfficeLinebacker
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    OfficeLinebacker Member

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    great video, thanks. Interesting they produced that video, but search for DROID on their website and no hits.

    Speaking of no hits, no hits on getting the part. I may have some downtime today to go wait on hold with the Motorola service department and see if I can find out anything more.
     
  4. wsidesoups
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    wsidesoups New Member

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    its back

    well what do you think i found in my mailbox this evening? the droid is back its fixed and it was free because of the jerking around they gave me. well i guess "customer service" came through after all.
     
  5. AnneDroid
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    AnneDroid Rescue Squad Rescue Squad

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    Good for you! I just love a happy ending... :)
     
  6. OfficeLinebacker
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    OfficeLinebacker Member

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    Glad you were able to get your problem resolved. I'm still pursuing avenues to be able to do it myself.
     
  7. Talon8Ya
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    Talon8Ya Member

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    Congrats!!
    Sometimes things are a pain in the butt to get done yet in the end work out.
     
  8. WideBody
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    WideBody New Member

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    Officelinebacker,

    Have you had any luck finding parts?

    TIA!
     
  9. OfficeLinebacker
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    OfficeLinebacker Member

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    Nope. Motorola are being real hardasses about it and have basically shut me down. If parts become available on the open market like they are for 95% of all cell phones out there, I'll be all over it. But for now, it's Motorola's way or the highway.
     
  10. WideBody
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    WideBody New Member

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    giving up on Motorola

    Thank you Linebacker...

    While I am a huge fan of Android, I am losing all faith in Motorola.

    I think the next step is to hound Verizon and get the upgrade to the HTC Incredible....

    Sadly the Droid was my first functional smart phone, I will have had it for less than 6 months...

    I do plan to get the insurance for the Incredible.

    Thanks again
     
  11. OfficeLinebacker
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    OfficeLinebacker Member

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    Well I think that Motorola's build quality is excellent. Conventional wisdom says most cell phones are designed to last 12-18 months. Based on repairing LOTS of phones, I can see where that could be true for Blackberries and iPhones. But for Motorola, their build quality is solid and I'm not worried about keeping my Moto Q9 in service for over two years. That said, I won't own a phone I can't repair myself. I'm leaning towards waiting until the Google Nexus One comes out for Verizon. That's also an HTC phone--HTC makes some cool phones.
     
  12. TBV
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    TBV Member

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    I guess I am missing the logic in that one...

    You are offered insurance on a device that retails @ $600 (with tax), you decide to decline the insurance, and the seller is then considered 'crappy' when you break the device and have to pay a hefty dollar to get it repaired?

    Fascinating... :confused:
     
  13. OfficeLinebacker
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    OfficeLinebacker Member

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    I think with cell phone repair shops springing up everywhere, it's understandable to hope, if not expect, to be able to get a $600 phone repaired by a third party. Thus being self-insured makes more sense.

    That all said, tying the availability of third party repair to to the actual quality of a product or a wireless provider is a bit of a stretch.
     
  14. jamjr74
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    jamjr74 Member

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    Just to chime in here about insurance! My droid is only a couple weeks old and with all the posts about broken screens I decided maybe I should add the insurance. The Verizon rep tells me that insurance is $6 per month and that if my phone is lost/damage/stolen/broken I can have it replaced. However this will also cost me an additional $89!!! This seems like a ripoff to me. I am aware that the retail price of a new Droid is $550-$600 but who pays retail? And that is the price right now! If I break my phone 6 months from now I can probably grab one on ebay for $200-$250. I think i'll take my chances!
     
  15. OfficeLinebacker
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    Wonder what they're going for nowadays.
     
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