advice?

Discussion in 'Motorola Droid Bionic' started by zanshin825, May 16, 2012.

  1. zanshin825

    zanshin825 Member

    Joined:
    May 3, 2012
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Hi., guys. Long story short... I got a bionic about two months ago. The phone has been great, but my signal consistently sucks. Verizon sent me a replacement, but it's the same issue.

    I called again and they sent the problem to the network team, who closed the ticket because it's a known issue with the bionic. They said that the pending update will probably fix it, but they don't know when it's coming.

    As a result, they want to send me either a stratosphere or a charge. Because they're both worse phones, I said that won't get it done.

    They're going to call me back tomorrow and want me to tell them what it will take to resolve issue. I might start with the razor maxx and work my way down to the resound as they balk. Anything less than that and I'll find a way out of my contract.

    So, what should I push for?
     
  2. aaf709

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,178
    Likes Received:
    49
    Trophy Points:
    178
    Location:
    So Cal
    Ratings:
    +49
    Just a few questions.

    1) When you say your signal, do you mean voice or data?
    2) If data, are you not getting 4G when you should?
    3) What version is GB? .902?
     
  3. tattooz

    tattooz Member

    Joined:
    Jun 2, 2011
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Hunterdon County, NJ
    Ratings:
    +0
    I say root it and flash Eclipse ROM on it. Or move to an area with a better signal, lol

    Sent from my DROID BIONIC using Tapatalk 2
     
  4. zanshin825

    zanshin825 Member

    Joined:
    May 3, 2012
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I'm rooted, but otherwise stock 902. It's the data signal that's the problem. And I live in Norther NJ, where they have coverage everywhere. They said I should have 4g at least 90 percent of the time, but it's not even 10 percent. The real problem is that it keeps toggling between 3g and a very weak 4g, which makes the wait times suck. Just brutal.
     
  5. tattooz

    tattooz Member

    Joined:
    Jun 2, 2011
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Hunterdon County, NJ
    Ratings:
    +0
    I am in Central, NJ (Hunterdon County). I live on a mountain and honestly, the signal sucks. I am lucky if I get 3G let alone 4g around my house. Best 4G coverage is in Somerville

    If you had 2 phones and they are both not right, it is the area you live in, not the phone! Go to Somerville and see if the phone acts that way.
     
  6. Captain Crypto

    Captain Crypto Member

    Joined:
    Mar 8, 2011
    Messages:
    254
    Likes Received:
    3
    Trophy Points:
    18
    Location:
    New Jersey
    Ratings:
    +3
    Verizon's map of coverage is a bunch of hooey. There are big spots of low or no cellular signal all over the place where the map shows full red. I live right near Somerville and I agree that the signal is pretty good around town, but go just outside it (toward Raritan/Bridgewater) and suddenly it's spotty. The farther west you go (Branchburg/Whitehouse/Flemington), the worse it is. I agree that the Bionic is partially to blame (bad radio, whatever), but the signal coverage in general is not nearly as good as Verizon would have you believe.
     
  7. aaf709

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,178
    Likes Received:
    49
    Trophy Points:
    178
    Location:
    So Cal
    Ratings:
    +49
    I believe part of this is due to location. I live in San Diego, which was one of the first cities to get 4G. At home it's iffy, but if I go outside 4G is there and at my parent's house it's solid enough to stream a Netflix movie. This has been consistent with all versions of GB. Another phone may solve your problem, but it may not.
     
  8. zanshin825

    zanshin825 Member

    Joined:
    May 3, 2012
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Thanks for the replies. They're supposed to call in a bit. We'll see how it pans out.
     
  9. zanshin825

    zanshin825 Member

    Joined:
    May 3, 2012
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    They're sending another Bionic out overnight. They told me that I'm less than quarter mile away from a 4g tower, so it should be 4g. If the new Bionic doesn't work the right way, they'll swap it out for a Razr. Tired of wiping, resetting and packaging phones at this point.
     
  10. tattooz

    tattooz Member

    Joined:
    Jun 2, 2011
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Hunterdon County, NJ
    Ratings:
    +0
    Do you have any other phones in your house, wife, kids? How are their signals?
     
  11. zanshin825

    zanshin825 Member

    Joined:
    May 3, 2012
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Wife and son have phones and they don't have any issues, though they're 3g. Verizon is basing their assessment on the network in my area and the proximity of towers to my house. I have the same issues regardless of location, though.
     
  12. Tonik

    Tonik Active Member

    Joined:
    Sep 11, 2011
    Messages:
    651
    Likes Received:
    49
    Trophy Points:
    28
    Ratings:
    +56
    Try locking your phone into 3g/cdma as a test if you have trouble with the new phone. It really sound like 4g is weak in your area.
     
  13. zanshin825

    zanshin825 Member

    Joined:
    May 3, 2012
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Got the new phone. Same thing, really. Debating whether I should go back to them for another phone, or just hope that the update helps the issue.

    How much of a pain is it to update to the new leak? Maybe I should try that first.

    They said they'd swap this out for a razor, but without being able to go with an extended battery, I'm not sure that's much of an upgrade. I don't want to jump from one problem to another.
     
  14. tattooz

    tattooz Member

    Joined:
    Jun 2, 2011
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Hunterdon County, NJ
    Ratings:
    +0
    I just did an upgrade 2 weeks ago and had the choice of the Razr or Bionic. They are both very similar but I chose the Bionic. 1 major turn off for me with the razr is the battery is not removable. Doesn't sound like a big deal to most but I like to be able to do a hard reboot every now and then to ensure my phone is running optimal.

    As I stated before, where I live there is little to no cell service. I accept it. After loading the .904 leak and Eclipse's 7 ROM, I get 1-2 bars on 3G. While I am home, I am always on WIFI but its good to know that the 1-2 bars are there. Try going that root first. You can always revert back to stock and trade the phone in for the razr or whatever.
     
  15. aaf709

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,178
    Likes Received:
    49
    Trophy Points:
    178
    Location:
    So Cal
    Ratings:
    +49
    It's not that hard. Basically you put the file into your external sd card and boot into recovery. Then you select to apply the update. It has nothing to do with rooting, it's as if you got the update OTA.

    You can do a Hard Reset of a Razr pretty much like with a Bionic. See http://www.freerepairguide.com/hard-reset-motorola-droid-razr.html If you're referring to a battery pull, then that would be Power+Volume Down for 10 seconds.

    Emmm, from what I've seen, the bars have to do with your network signal for the phone and nothing to do with data. See http://www.streetdirectory.com/trav...e_signal_bars___what_do_they_really_mean.html and http://en.wikipedia.org/wiki/Mobile_phone_signal

    View attachment 50258
     
    Last edited: May 19, 2012