I just was lied to by two Verizon customer representatives within two weeks on phone issues I was having that were going on for three months . I can't believe this company can get away with these business practices and the way they treat their contracted customers. They tell you one thing ask are youcompletely satisfied and do the opposite of what they agreed to in the first place. Shame on you Verizon. I will never renew or sign another contract with these crooks again!