I got it the 1st day it came out. Within days I had a bad echo problem. Took it to the Verizon store and they said it was defective. Exchanged it and the same thing happened. I understand there's a patch coming out on the 18th but am concerned about my 30 day time frame for returning without the 2 year commitment. What is the likelihood that this problem with be resolved satisfactorily with the software update? This is my first Smartphone. Do most of them have issues like I'm reading here? Is this like buying a car the first model year it comes out where they haven't worked the kinks out yet? Does anyone know how the Storm 2 compares? Thanks.