Thanks for clarifying GGDroid and Antnip... can I ask one more thing of you .... what Blue Tooth are you using? You don't have to actually tell me... but I know that when I had my Droid 2 I was able to use a Jawbone Icon ... but once I updated to my Droid 4 I HAD TO update my Blue Tooth as well to one in which handled the 4G signals.... the JawBone Icon Blue Tooth was not compatible and they told you that up front when I was researching my purchases. Maybe.... just a thought here... you could go to a Verizon store and see if they will let you try out different blue tooth pieces to see if it is the ones you have now or it is in fact the phones... Like the ones who state that the speakers are blown in the Droid 4's ... I have noticed the crackles will come on my phone when ever I raise my voice versus speaking in a low toned manner... I am learning all over again on how to speak on a cell phone !! LOL I know terrible right??!!