Solved OMG, Please Help Before You See Me on the Front Page Tomorrow!

Discussion in 'Rescue Squad Help' started by BamaBelle, Sep 27, 2016.

  1. BamaBelle

    BamaBelle Platinum Member

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    My 10 year old is spazing at the moment.

    Apparently his samsung samsung galaxy 4 7.0 is stuck on 5% charge and refuses to charge any further. Tried several different putlets and usb chargers.

    No luck. Charging port on tablet seems fine.

    I am lost as a ball in high weeds.

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
    #1 BamaBelle, Sep 27, 2016
    Last edited: Sep 27, 2016
  2. Mustang02

    Mustang02 Diamond Member

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    Take away his phone?
     
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  3. BamaBelle

    BamaBelle Platinum Member

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    If I was closer, I would so frog you.

    Correction 7.0.

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  4. Miller6386

    Miller6386 Developer
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    Are you trying to charge with it on or off? Have you tried to power down then charge? Shut down then try after it has been off for a while. If it "thinks" its hot it may not charge.
     
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  5. BamaBelle

    BamaBelle Platinum Member

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    I am going to remove battery then replace.....lets see if that helps.

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  6. BamaBelle

    BamaBelle Platinum Member

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    Omg you are an angel!!!!!!

    Battery was showing only 5%.

    Turned tablet off, then inserted charger.

    Screen popped up showing 100% charge!!!!!!!!

    What?????

    Powered it back on and it is fully charged.

    How crazy is that? It has been on charger all day long and never showed more than 5%.

    You are my HERO!!!!!

    See Mustang, he actually provided helpfull information. I hope you step on a lego tonight. =P

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  7. Miller6386

    Miller6386 Developer
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    That could still be a sign of a failing battery. I would keep an eye on it... Could also be just a hiccup in the system.
     
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  8. BamaBelle

    BamaBelle Platinum Member

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    Well my 10 year old is very happy now so ty

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  9. Efin

    Efin Diamond Member

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    Get a battery, it's cheaper than a new phone, and another issue.

    Sent from my New Note 7
     
  10. BamaBelle

    BamaBelle Platinum Member

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    Ok great. I just so happened to watch a youtube video on proper removal of the battery. Looked pretty straight forward. The lonest time was getting the back cover off. He used some kind of tool. I will have to hunt down something similar.

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  11. mountainbikermark

    mountainbikermark Super Moderator
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    While the battery is out buff the contacts on the battery and where they contact in the phone with a pencil eraser. Over time corrosion can build up and even a slight amount can wreak havoc on what the phone is seeing, battery wise. It can be way off on the charge, way off on the temperature and/or way off on the voltage. , thus why showing only 5% because it calculates percentage based on voltage.

    Support Our Troops!!!
    Beast Mode 4

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  12. Mustang02

    Mustang02 Diamond Member

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    Haha! Taking it was was the best logical step.

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