I got a droid 2 for a droid 1 warranty replacement

Discussion in 'Motorola Droid 2' started by garywkamp, Aug 30, 2010.

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  1. seank80

    seank80 New Member

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    I have a questionf or those who got a d2 as a replacement for their d1. I got my d2 this morning. No memory card, battery or battery cover. Shouldn't I be getting at least a battery cover? The d1 and d2 are totally different covers. I want to know if I should call vz or will those come ina different package? Thank you.

    Sean
     
  2. mtz_gto

    mtz_gto Member

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    If you call they will send it to you. Also call and say you have a D1 car holder and your new D2 wont fit they will send you a free D2 car holder.
     
  3. the11

    the11 New Member

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    i received 3 different packages with phone, battery, and cover. you probably won't receive another sd
     
  4. arios825

    arios825 New Member

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    do i need to unroot when i do a warranty claim
     
  5. seank80

    seank80 New Member

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    Thank you guys. I appreciate the quick responses. Now to root or not to root is the question. hahaha.
     
  6. Tino

    Tino Member

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    Hey SeanK when was your replacement shipped. What was the shipping weight? Were you expecting a Droid 2?
     
  7. seank80

    seank80 New Member

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    It was shipped on Friday. My shipping weight was .60 lbs. I was expecting a D2. I todl them I was displeased witht he third refurb they sent me. The first starting over heating and randomly rebooting. The second one had an issue with the keyboard and the third one would go unresponsive and sometimes reboot. I went the the store with the third one and they tried a hard reset and that didn't solve my issue. I told them I wanted a new phone. Either find me a new d1 or get me a new d2. You just have to ask to speak with a manager and have a legit gripe.
     
  8. Tino

    Tino Member

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    Ahh, okay just wondering mine was shipped on Thursday expected today, but my ship weight was 1 lb. Likely will be a CLN D1
     
  9. arios825

    arios825 New Member

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    should i unroot my phone when doing a warranty swap
     
  10. Redflea

    Redflea Silver Member

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    I would/did.

    You'll can SBF back to stock.
     
  11. arios825

    arios825 New Member

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    can you sprecover a stock 2.2
     
  12. Panamakevin

    Panamakevin Member

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    I think you might have been a lucky one, they told me they don't replace those because they aren't under warranty, even though I explained that i never asked for a D2 nor did I want one since i was completely cool with my original, and they told me no dice...

    but feel free to give it a whirl...
     
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