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Galaxy nexus cracked screen HELP!!!

Discussion in 'Samsung Galaxy Nexus' started by mikeyforgot, Jan 26, 2012.

  1. mikeyforgot
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    mikeyforgot New Member

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    Ok so I dropped my nexus perfectly flat on the front and cracked the screen laterally/midline. I Have verizon and insurance on the phone. How do I approach the verizon gate keepers about getting it replaced. Do I just go in and say its cracked and hope they dont hassle me and replace it or say it was stolen or something alone those lines. Also I have had some random reboots which isn't a big issue but might help the selling point of getting a new replacement. Any input would be greatly appreciated. Thank you in advance!
  2. DF Smod
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    DF Smod New Member

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    If you have insurance it's covered, no need to lie about what happened - you'll end up paying $100 for a replacement and assurion should have it to you within two days :)
  3. mikeyforgot
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    mikeyforgot New Member

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    Thank you, starting to calm down. First time I had to go through this ****.
  4. DF Smod
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    DF Smod New Member

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    I had to replace a phone before, the first hours were kinda stressful until I realized things were going to work out easily :)
  5. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    What tp said.

    Good thing you got insurance on it.
  6. mikeyforgot
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    mikeyforgot New Member

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    I feel so much better. From my moto droid on I will never get a smart/superphone without ins. Too costly of a mistake plus I cant have nice things.
  7. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    Exactly why insurance is an option:)

    I personally don't have it, but if for some reason there's a day where I wish I had it, I'll get it from then on.
  8. mikeyforgot
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    mikeyforgot New Member

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    Now let me pose this. I have the incipio case and thinking otterbox defender. I dont see too much of a difference but you think there is any stock in it protecting the phone better?
  9. DF Smod
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    DF Smod New Member

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    I have the otterbox and it's tough but I think a fall at the right angle could be disastrous with any case
  10. alboboy10
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    alboboy10 New Member

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    I think you only have a month to get insurance.
  11. nadav64
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    nadav64 New Member

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    If you pay for insurance why would you need to lie about what happened to your phone?

    Sent from my Galaxy Nexus using DroidForums
  12. tgyberg
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    tgyberg Well-Known Member

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    I think the Defender could hold up to just about anything. I've watched some youtube drop tests and man, this thing is tough!
  13. Detonation
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    Detonation New Member

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    Call me crazy but I don't see insurance being worth it, unless you break your phone like a month after you get it.

    At $7/mo + $100, its almost $150 after 6 months and $185 after 12 months to get a refurb replacement. If you were to instead sell the broken phone for parts (~$100+) and buy a used one (~$300 6 months from now), that's $200 out of pocket. I'll take the risk of having to maybe spend an extra $50 IF I break my phone, rather than spending $7/mo either way.
  14. t35rk
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    t35rk New Member

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    I agree with this line of thinking. Although one must keep in mind that a used device comes with no warranty.

    Sent from my ADR6300 using DroidForums
  15. GoBears
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    GoBears New Member

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    Because small monthly payments are much more affordable and a lot easier when you actually need the replacement. There's a convenience factor involved as well. No selling and buying off third parties. The insurance I have is 5.99/mo with a 75 dollar deductible. Plus I get a loaner phone until my replacement comes in. Well worth it to me.
  16. twright86
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    twright86 New Member

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    The Asurion insurance is probably the best choice I ever made.

    Have had 3 different phones replaced due to damage over the last 6 years, 1 crappy flip phone, 1 OG droid, and 1 Droid 2 global (that I absolutely shattered the screen).

    No questions asked, promptly shipped next day.
  17. alboboy10
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    alboboy10 New Member

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    Lol everyone knows insurances are bull. Obviously they have to make money somehow

    Insurances are for people who just wants things to be easy for them. People who are willing to pay seven bucks a month and feel safe. I thought you had to pay 50 for a new phone though not 100. Now I definitely would never get insurance
  18. twright86
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    twright86 New Member

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    So you wouldn't get insurance on a 600 dollar phone?

    I guess if 7 dollars a month is to much for you, you wouldn't have the high end phones anyway.
  19. alboboy10
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    alboboy10 New Member

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    Its seven dollars more than necessary. And what does you wouldn't have the high end phones anyway mean? I've had the best androids out in the last two years.
  20. Vulcan1600
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    Vulcan1600 DF Super Moderator Staff Member Premium Member

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    I sure hope you don't feel the same way about auto insurance. It's illegal to get auto coverage AFTER an accident. Just sayin'
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