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Breaking News Samsung issues Note 7's official death note in the US

jstafford1

Super Moderator
Rescue Squad
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So today Samsung updated their recall page and as shown above will be sending out an update that will kill the Note 7.

The page also states that 93% of Note 7's in the US have been returned. So the few hold outs left will only have a couple weeks to choose another device.


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My question is how can they do this? Didn't they say Voluntary recall. They did not say mandatory recall. So how can they cut off the phones? If they would of said mandatory then I would understand that.

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My question is how can they do this? Didn't they say Voluntary recall. They did not say mandatory recall. So how can they cut off the phones? If they would of said mandatory then I would understand that.

Sent from my SM-N930V using Tapatalk
In this case "Voluntary" meant that the company chose to perform the recall on their own accord, and it wasn't done because the government forced them to do it. There was never any intention of this being voluntary for the consumers.
 
My question is how can they do this? Didn't they say Voluntary recall. They did not say mandatory recall. So how can they cut off the phones? If they would of said mandatory then I would understand that.

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Only thing it can be is that they've found an inherent flaw with the device that warrants disabling it completely.


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In this case "Voluntary" meant that the company chose to perform the recall on their own accord, and it wasn't done because the government forced them to do it. There was never any intention of this being voluntary for the consumers.

What he said...


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I wonder if the consumer safety board will allow Verizon to take that stance.... The individuals that still have the Note 7 have had months to exchange it for a different device. Yeah I get the next argument "I had to wait for the phone I wanted" and so forth... maybe Verizon should have done like some other carriers and offered loner devices like Samsung put in their exchange protocol.

There is a major issue with the Note 7 that Samsung sees as dangerous, I would guess they are not going to let Verizon stand in their way as they as company do what's right by consumers and themselves. Having Note 7 devices in the wild and in use is a liability to the company...


Sent from my Sexy IPhone 7+
 
this is one of those instances where you're damned if you do and you're damned if you don't. verizon will have to gamble here on a chance of someone's phone catching fire(1 in million?) vs someone's phone going dead in emergency/important situation(1 in 1000?). those are my guesses of course but i think i'm pretty close there.

here is verizon's thinking in my opinion. they'd rather risk getting sued by 1-2 people due to loss of personal property due to fire then getting a class action suit against them due to people being in bfe without forms of communication. $1 million in damages vs $10 million in damage is their 2 cents.
 
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