Update: despite specifically asking the rep at Radio Shack if the Werx did this phone and if it would be replaced with the factory screen and he confidently said yes, Werx returned the phone promptly without a note and without being repaired and left a voice mail message (hilarious, right?) that they didn't repair this phone AND they were sending a refund check -$25 for shipping. Don't send your Galaxy S III to Werx. I'm so frustrated.Less than 24 hours after my husband got his Verizon Galaxy S III he dropped it about 12 inches and the screen shattered badly. He was angry and upset as we have had smartphones before and while we avoided dropping them, none of them were this fragile. We took it back to Radio Shack where we bought it and tried to return but they wouldn't take it back or replace it, they suggested contacting Samsung, which we did but Samsung wouldn't fix it under warranty (and the rep on the phone was very rude) but could replace the screen for $170. Other options were to buy the insurance ($6.99/mo +$99 deductible) but the Radio Shack rep said that the insurance company didn't have the replacement in stock and he suggested the Werk's screen replacement service for $99.99. We decided to go with the replacement service but honestly I just think this phone is going to be a nightmare, I really don't understand what users will be able to keep this thing intact- Gorilla glass? more like extra fragile glass (I can't think of a fragile, easily shattered animal lol)
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