Hmmm sorry 'bout your phone. My X got chewed up a week after rellease day- new puppy blues. It was in the Verizon "carbon fiber" case- chewed through. Although, I had Invisible shield screen protector- it was toast, but the screen underneath was 100% fine!
Anyway- I exchanged it w/ aasurion for a fee, & what the others have said is right. My two cents:
You're going to exchange yourbphone for a not so small fee. I asked the rep if the following is. Cool, & she said its just fine (but I understand why they don't advertise this)- they want the phone to try to refurbish it. They don't require the SD card or the battery. I now have a spare battery, & an SD card I can use however my devious mind chooses... sorry agaiin about your phone.
As if I'm not long winded enough already, but I think the iphone is NOT a world phone on GSM (if that's a factor for you). You might find your predicament a small blessing, if the D1 is close to end of life (EOL):
1) suffer with a cheap feature phone ( life youvdon't have your old phone, the pay as yo
u go will work, or ebay a cheepy)
2) wait untill the D1's EOL is up, then file your claim.
3) get upgraded to the new Droid Bionif is out and be bleeding edge. That phone is going to be soooooo tastey. I think it will b out in mid April is my guess.
Good luck.