VZW Rep/General Account Questions only.

What do you want to exchange it for? Read the fine print on the reciept. You should be able to. Most places have a 14 day satisfaction guarantee on them. You'll have to go back to the same store you got them at in most cases. The thunderbolt is where it's at right now though.

 

I want exchange thunder bolt for Bionic ( if release this week or so doubt it) or Iphone4 within 14 days

 

Don't think the Bionic will be out that quick. If you get the iPhone you're going to have out dated equipment by this summer with the release of the iphone 5. That's personal opinion though. But in answer to your question, yes you should be able to.

 

thanks for your time to answer my question.

cheer.

 

with verizon changing the exchange program.

You Should Be More Careful With Your Verizon Devices From Now On; Exchange Program to Get Stricter Than Ever [Rumor]


does it affect my exchange thunderbolt for iphone and have to pay the fee !?

 

You're doing a warranty exchange between two different phone models?

Sent from my DROIDX

 

that doesn't apply to you, sir.

That is for warranty exchanges.

You purchased phone within 14 days so can still exchange it, paying a $35 restocking fee.

 

I'm very close to pulling the trigger on a Verizon phone, but have a question. I was planning on getting the phone through Amazon wireless (they seem to have overall cheaper prices on phones) with a new 2 year contract. I don't presently have a contract with any carrier.

Now, I work for a company that is included in the employee discount program with VZW. Can I order my phone through Amazon, and then still get my discount by calling VZW or something once my contract is set up?

 

I've run across a question recently and figured someone here could answer it for me. I have 3 lines on my account with verizon. On two of them I've noticed in the last couple months I'm getting charged 9.99 for 1 "premium messaging" under data. I dont even know what that is. Is there any way to get that off and save me the $20 a month?

 

Call them and have them put a premium SMS block on your line(s).

Happened to me this month, but they removed it and put the block on.

 

You can get a corporate discount, because they discount the account, not the phone. That said, I would STRONGLY recommend ponying up the extra cash and buying from a VZW corporate store. Anything goes wrong, you will get immediate help. If they can't fix an issue, they will replace there at the store. Just like the network service, you get what you pay for with in-store purchase. VZW does try to monetize EVERYTHING, but they do reinvest it in their network and customer support.

 

Wow. I had 30 days with my X. Almost returned it too, but around 28 days the 2.2.1 rom was leaked, and I stopped hating the phone. Now that I have 2.3, I am very happy with the phone.