VZW Rep/General Account Questions only.

Discussion in 'General Discussions' started by tylonal, Jan 24, 2010.

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  1. stealthgriffin

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    Actually they recently did away with the instore replacement policy.

    Sent from my ADR6400L using DroidForums
     
  2. Barkleyfan

    Barkleyfan Member

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    That's a big suck. If they do away with my unlimited data, I'll give my love to Sprint.
     
  3. gsu_golfer

    gsu_golfer Member

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    As for replacements, Verizon still has to honor your warranty, even if you purchase somewhere else.

    I got my PRO from Amazon and did a warranty exchange through VZW with no problems at all.
     
  4. Myree67

    Myree67 New Member

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    Actually they don't have to honor their warranty if you purchase the phone somewhere else...you have to go to the store where you purchased the phone...yes I used to work for a verizon call center customer service on the phone.

    Sent from my DROID2 GLOBAL using DroidForums
     
  5. ionide

    ionide Member

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    So much misinformation in this thread...

    Verizon honors your warranty, no matter if you buy through amazon, zwireless, Walmart, doesn't matter.

    Sent from my ADR6400L using DroidForums
     
  6. gsu_golfer

    gsu_golfer Member

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    Unfortunately for them, that's part of the deal with honoring the manufacturer's warranty. I bought mine through Amazon, and had a warranty replacement processed through Verizon with zero trouble.
     
  7. ionide

    ionide Member

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    Right, that's exactly what I said.
     
  8. gsu_golfer

    gsu_golfer Member

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    That was more in response to Myree than you. Such is the problem with nested quotes.
     
  9. ionide

    ionide Member

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    Haha, I see
     
  10. vzdroid13

    vzdroid13 Member

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    Do you know if there if you are able to renew you contract before the 20 month point, and if so, WHEN!! I know they took away where you could get an upgrade and would have to sign a new contract. But what would happen if you walked into a store a year into contract and said that you wanted to renew? I also wanted to know what would be considered a government account or a major account
    Sent from my Droid using DroidForums
     
  11. dorlisa

    dorlisa Member

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    I have a question, I have had a family plan with three lines with Verizon for past 8 or so years, might be alittle longer. I am the third line (but handle the account) and the only one with a smartphone Droid1. I am up for upgrade in December. BUT... I want the Droid X now... How can I go about doing this? I thought about adding a fourth line and getting the Droid X on it, if I do.. can I switch the X to my number and reactivate an older flip phone to the new number and not have to pay the data plan? I don't want to pay two data plans when only one will be used.
     
  12. Suuperflie

    Suuperflie Member

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    Can you purchase the 4g data plan even if you don't have a 4g phone? Or even a smartphone yet?
     
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