The Samsung screen glass is horrible.

Discussion in 'Samsung Galaxy Nexus' started by nadav64, Feb 8, 2012.

  1. nadav64

    nadav64 Member

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    I can't believe it my nexus has a very but very small scratch on the screen.
    I don't have a screen protector but I never leave it face down,I never put it in my pocket with keys...
    anyways this is bs.

    Do you guys know for how much samsung will replace my screen ? + Will they even look at it if it's rooted+unlocked ?
     
    #1 nadav64, Feb 8, 2012
    Last edited by a moderator: Feb 8, 2012
  2. smokiedabong

    smokiedabong Member

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    You scratched it, it's not their fault and not a defect for them to replace it. If you have insurance you can replace it thru them. It happens on all the screens. They are scratch resistant, not scratch proof. I had mine since day one with no protector and it's flawless, I haven't been really careful with it either. I had a RAZR before for couple of weeks and I was carrying it like a baby cause I was planing to take it back, yet I got it scratched even if it's Gorilla glass , it's enough to have a small grain of sand on the tip of your finger from the car door handle or whatever, or in your pocket, sand will scratch any screen .
     
  3. nadav64

    nadav64 Member

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    Well in this case I took care of the phone like my baby.
    Can I go to Samsung and ask them to replace my display?

    Sent from my Galaxy Nexus using DroidForums
     
  4. Liderc

    Liderc Silver Member

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    All glass scratches, grains of sand are the most common cause.

    Doesn't have anything to do with Samsung.
     
  5. droidxd00d

    droidxd00d Member

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    That's why you always use a screen protector. Its probably going to be like 200$ or more for them to fix it. Do you have the insurance on your phone?

    Sent from my DROID BIONIC using DroidForums
     
  6. nadav64

    nadav64 Member

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    Yes it does have something to do with Samsung because my phone was made by them so I'd expect to have replacement parts.

    Sent from my Galaxy Nexus using DroidForums
     
  7. nadav64

    nadav64 Member

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    I was talking to ledrc.
    No I don't have insurance and why should a 10$ part cost 200$ to replace?

    Sent from my Galaxy Nexus using DroidForums
     
  8. Liderc

    Liderc Silver Member

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    I was saying it isnt Samsungs fault it was scratched, not that they shouldnt have replacement parts.

    It cost a lot because the glass is expensive and if they do the repair its the fees for doing the work.
     
  9. tekjunkie28

    tekjunkie28 Member

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    Ur threads are getting old my friend. Use a screen protector. I never did on my og Droid and it has no scratch. I even took a knife to it... nothing.

    Sent from my Galaxy Nexus using DroidForums
     
  10. droidxd00d

    droidxd00d Member

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    Well you have four options then. Buy a screen online yourself, void the warranty and replace it yourself. Send it in to be fixed by Samsung and pony up the cash. Or Buy a new phone. Or....you could just deal with the tiny scratch. My Droid had a shattered screen and I used it for more than a year. You don't see it after a while.

    Sent from my DROID BIONIC using DroidForums
     
  11. yakitori

    yakitori Premium Member
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    I think the nexus screen is great. I used to carry naked, never had any scratches...in and out of my pocket all the time. The screen is very oleophobic too. Always clean looking and repels smudges great.

    Recently though I decided to put on a screen protector and case. Otterbox commuter and XO skin. I recommend xo....a little tacky feeling, but easy to clean, very good clarity. Can hardly tell there is a SP on it.
     
  12. prowler85

    prowler85 Member

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    Sounds right to me. Seems a little childish to buy a small computer, not buy a screen protector, not buy insurance, and then complain about the manufacturer because YOU got a scratch. I don't care if you carry it around on a pillow all day, Samsung NEVER guaranteed the glass couldn't be scratched. So take some responsibility already and either live with the scratch or pay to get it fixed.

    And for the record, I don't think insurance would cover this anyway. If it was cracked, sure, but a scratch I don't think they'd do anything about.
     
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