Moto Droid stuck at "M" logo! Searched but can't find fix...

Discussion in 'Android Tech Support' started by Turbo Rob, Dec 25, 2010.

  1. Turbo Rob

    Turbo Rob New Member

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    I have a stock Motorola Droid with all of the updates that download automatically. Tonight my phone was working fine, I checked the time... then 5 minutes later the screen wasn't on BUT the backlight and keyboard light was. I took the battery out to see if that would fix it but now the only thing that pops up is the "M" logo, which stays to the left side of the screen with the keyboard lights functioning. I searched for the issue and attempted to get to the boot page but it will not go past the "M" logo. I tried a "hard reset" but it still will not move past the M logo... the only thing the screen ever shows is the "M" logo off to the left side.

    Basically... I am experiencing the same problems as this thread except my phone will not leave the "M" logo at all...

    https://supportforums.motorola.com/thread/20126?start=15&tstart=0

    Any and all help is appreciated.

    Happy holidays

    -Rob
     
    #1 Turbo Rob, Dec 25, 2010
  2. dankarlinski

    dankarlinski Guest

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    Boot into recovery. Clear the cache. Then reboot

    - Sent From my Droid Incredible
     
    #2 dankarlinski, Dec 25, 2010
  3. Turbo Rob

    Turbo Rob New Member

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    It will not boot into recovery. It does not do anything except display the "M" logo off to the left hand side of the screen.
     
    #3 Turbo Rob, Dec 25, 2010
  4. RJFrank

    RJFrank New Member

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    Are you saying that when you reboot holding down the "x" key on your keyboard it still gets stuck on the M?
     
    #4 RJFrank, Dec 25, 2010
  5. Turbo Rob

    Turbo Rob New Member

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    That is exactly the issue.
     
    #5 Turbo Rob, Dec 26, 2010
  6. furbearingmammal

    furbearingmammal Super Moderator

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    Okay, one of two things:

    One, your battery is too low to boot. Charge the battery for a while and see if you can get it to boot.

    Two, something in the phone SERIOUSLY borked and you'll have to SBF from the bootloader.

    Pull the battery, wait 30 seconds, put it back in and boot into the bootloader. Tell me what it says.
     
    #6 furbearingmammal, Dec 26, 2010
  7. Turbo Rob

    Turbo Rob New Member

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    I charged the phone for a while and the screen went completely black. The blue light was glowing in the corner like there was a message on handscent.

    I attempted to enter into recovery, but my phone continued to display the off centered "M" logo that I have previously mentioned.

    Seems as if there may be an issue between the software and display?
     
    #7 Turbo Rob, Dec 26, 2010
  8. furbearingmammal

    furbearingmammal Super Moderator

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    Bootloader is not the same as recovery.

    Droid 1? Battery pull, wait 30 seconds, reinsert, press and hold up on the d-pad, power phone up.

    What does the bootloader say?
     
    #8 furbearingmammal, Dec 26, 2010
  9. Turbo Rob

    Turbo Rob New Member

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    Bootloader
    2c.7c

    Battery OK
    OK to Program
    Connect USB
    Data Cable
     
    #9 Turbo Rob, Dec 26, 2010
  10. furbearingmammal

    furbearingmammal Super Moderator

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    #10 furbearingmammal, Dec 26, 2010
  11. Turbo Rob

    Turbo Rob New Member

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    Thanks for all of the help. I took the phone into Verizon this morning and they replaced the phone for free. The guy didn't elaborate on the problem. He just gave me a new phone haha.
     
    #11 Turbo Rob, Dec 26, 2010
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