And this is why I got my droid from......

Discussion in 'Motorola Droid X' started by abe7333, Sep 20, 2010.

  1. abe7333
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    abe7333 New Member

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    So i was a apple user for like 2 years. 1 day i called apple complained about my battery. After talking to the rep they said that the batteries that covered in a 1 year warranty. Wtf? I think that was bs and i decided to go to android. And i.am loving every bit of it.

    And things like these piss me off

    Yahoo!

    Idk what he thinks he is but every dog has his days and right now apple may be on the top but he thinks he is untouchable but you never know what's gonna happen. Every time i hear android is going up i get soooo happy. I love android and love the community. I was gonna get the ipad but now i am gonna wait and buy the gingerbread tablet when it comes out. I am not giving my single penny to apple. Yeah that's how they treat their customers . Please comment.
  2. Martin030908
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    Martin030908 DF Super Moderator

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    Gingerbread tablet sounds tastey right now....

    Oh you meant 3.0 :)
  3. fish1552
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    fish1552 Premium Member Rescue Squad Premium Member

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    I'm waiting for the few resident Apple fanboys on here to comment. These are the type of incidents that you wouldn't have had happen 10+ years ago. He wasn't as arrogant back then. But I guess SOMEBODY had to replace Bill Gates when Gates decided to step down and give money away and turn into a good guy. The evil computer company head position was begging to be filled. Just ironic it had to be by Gate's biggest critic - and that he wears black. :)
  4. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    If the Apple folks do comment please keep the discussion civil so it does not turn into "Cider"

    BTW -- I use an iMac and Mac Book Pro. :icon_ peace:

    Mike
  5. mountainbikermark
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    mountainbikermark DF Super Moderator Staff Member Premium Member

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    Shades of microsoft and look how that's turning out on phones now.
    Maybe I'm wrong but when the future became mobile MS rested on its reputation. Hopefully Apple won't make that mistake because though I'm not a fan they did make things better for us non Apple users in not only phones but music players, music stores and portable media readers. We are not stuck with walkmans,wmp,ie,pdas, etc
    wified from my Incredible monolith using SlideIT on Tapatalk
  6. fish1552
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    fish1552 Premium Member Rescue Squad Premium Member

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    Hey, I know how to keep it civil. But for the record I *do* like Apple Cider! :)
  7. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    I was poking :icon_ poke: fun. I like Apple Cider, also!
  8. donballz
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    donballz New Member

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    I'm no apple guy but I don't see that jobs our apple did anything wrong in that link. They should have to respond to every little request for info? Including the ceo personally? They are a fortune 500 company. I have s hard time getting my own boss to read my emails. She is lucky she got a response at all.
  9. TwerpPoet
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    TwerpPoet New Member

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    From Gawker, no copy of the emails, no idea what the questions were, and a journalism student who should probably get used to the words 'no comment'. I'll save my outrage for something worth the trouble.
  10. abe7333
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    abe7333 New Member

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    Ya but that's not the way to treat your customers. He thinks well people are going to buy ipad anyways. Just look how wrong he was about android. In just few months android has practically dwarfed ios. Same is going to happen with ipad. Once gingerbread comes out ipad sales are going to take a fall. A company that don't cover the battery in a 1 year warranty is rediculous. He is famous for stuff like that.

    Sent from my DROIDX using Tapatalk
  11. TwerpPoet
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    TwerpPoet New Member

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  12. abe7333
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    abe7333 New Member

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    No sir its not included. I called th then and they said no. it does matter. The customer service rep treat you the same way a they see their ceo does. Usually I have had a great time with apple customer service when they staRted but not anymore.

    Sent from my DROIDX using Tapatalk
  13. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    Maybe I just lucky. I've had good experiences with Apple, VZW, and even AT&T. When I was working the CS folks at MS were disappointing. The Dell CS folks were fantastic!

    Just my experiences.

    Mike
  14. TwerpPoet
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    TwerpPoet New Member

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  15. thc1967
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    thc1967 Member

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    My daughter swears by Apple. She overspent to buy herself a MacBook for college. She bought herself iPhones.

    She has had nothing but great experiences with Apple support, both for the laptop and her phones.

    However, we all hated AT&T to death, so she didn't argue (surprise!) when we switched to Verizon and I bought her a Droid1 to replace her iPhone.

    Now... well... she still loves her MacBook madly but she realizes the Droid is head and shoulders above the iPhone.
  16. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    I share your daughters sentiments! My Mac Book Pro and iMac perform flawlessly. My Droid is the same. AT&T -- no comment necessary.
  17. abe7333
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    abe7333 New Member

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    Either that customer rep didn't knew what he was doing or I can't understand english. I asked him like 10 times. But, he was like no. the only reason I had an iphone because there was no alternate to iphone at that time. Plus I think iphone 4 is really a windows vista for apple. I know already two people who love my droid x and have iphone 4. Imo apple make quality products but are way too over confident that no one can beat them. At one time nobody could even think about touching microsoft. So time changes and I hope google keeps on doing better. But its just me but you won't see my buying a iphone. A company that takes month to acknowledge that they f@#### up.

    Sent from my DROIDX using Tapatalk
  18. TwerpPoet
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    TwerpPoet New Member

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    As you said, it is possible the customer rep was wrong, but from the context I'm guessing this was a while ago, so maybe the warranty has also changed. That happens from time to time.

    I agree that Apple has grown confident, even overly so. That's one of the reasons why I'm glad Android is here. Competition is good. It might even convince Google to pick up the slack on some of the areas where Apple makes them look sad, like, ehem, the Market.

    Short of a groveling request for forgiveness and a full refund for the world, the harsher critics were never going to be satisfied with Apple's response. Some of us felt the same way about Microsoft once-upon-a-time. Guess I just don't care about company antics anymore. Let the Justice Department deal with illegal acts, competition deal with shoddy products, and I'll just buy the product I like, sans the drama.
  19. abe7333
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    abe7333 New Member

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    I think you are right. I am just glad I had android to fall back on.

    Sent from my DROIDX
  20. TwerpPoet
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    TwerpPoet New Member

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    Impossible. These are just my opinions, and so by definition I am wrong. ;)

    It's one of the natural laws governing all forums.
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