I don't get it. You pay top dollar for a premium device, granted, 1 year old now... but your going to try and tell me, that not only can I not upgrade my OS to 4.4, NOT EVEN 5, but cannot even upgrade to 4.2?!?!?!! I know you guys are more familiar with the Android OS than me... but it really pisses me off, I mean WHY? The only reason I can think of is MONEY. They want us to go out now and get newer phones so we can upgrade? And everyone bashes Apple. I will give Apple this, they are consistent. For XMAS, 2011, my wife and I were giving an iPad2 each, and got another one from someone else (kept it for a spare). Never had a problem upgrading to the newest OS update. THEN iOS7 was announced and I was like "well thats that, our iPads are too old most likely for this" I was wrong. Apple released the iPad2 in March of 2011, here we are almost THREE years later, and guess what? Our iPads were able to upgrade to an almost completely revamped OS. Though I dont care much for it, it was a CHANGE and it was nice. Here we are with a device, that mind you, costs more originally than the iPad2 did, and your going to tell me, its incapable of upgrading to even 4.2??? And forget about KitKat (4.4)??? These updates are not even like its a new GUI. And the only answer is to "root" my phone? WTF? Seriously?