It still amazes me how clueless people at VZW stores are. Yesterday afternoon I went to my cousins, sons 2nd Birthday party. After being there a bit, I was checking my email and my cousins brother-in-law comes up to me and says,"Oh, you got the droid too, how do you like it, have you figured out how to do anything cool with it?" I proceded to tell him some of what I've done, Rom,Theme, OC... and that I am on the RS here at DF. He seemed excited and told me that he and his wife both got D1's a few days ago. I told him if he had any questions to ask away. He asked why his phone sometimes freaks out like "there is a ghost in it" and why both phones had terrible battery life? I asked about if it was acting up when on a charger only and he said no. Then I asked him if Verizon put any software on your phone when you bought it? He said, I don't know, here look. So I looked, and sure enough the guy at Verizon store had installed advanced task killer and and antivirus onto both phones. I had him uninstall both from both phones and told him that, more then likely that will solve most of your issues. He was very thankful and hopeful that it would fix his problems. How is Motorola or Google not telling Verizon that these programs cause more harm then good!? I know this has been said before but...these types of programs are NOT needed on the Android OS.