So my friend comes to me after hours of takling to a Verizon rep about how his droid keeps turning off on its on and ask me if I know how to fix it. First thing I asked him was do you have an antivirus program on your droid? He responded with "Ya when I bought my droid the Verizon rep installed it for me." I then told him to uninstall it and he has not had a problem since. Seems to me the Verizon reps shouldn't be installing apps. I'm going to some Droid training class at Verizon to see what they say.