samsung galaxy s3 gorilla glass

[jntdroid]

Definitely double check with Asurion:

Try Not to Damage Your Galaxy S3, Asurion May Not Have Replacements Yet – Droid Life

 

[94lt1]

There were a lot of maxx owners that went through the situation described above with asurion ... so I dropped my insurance after it going on for 3 months... that's me though.. I DON'T recommend doing this.
By this, I mean dropping your insurance
DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!

 

[frank_drebin1]

I don't get why people think these phones are indestructible. It's a $600 piece of technology that is thinner than your wallet. Yes, they do a lot to make the phones strong and resistant to "damage", but something that thin is not going to be able to withhold your body weight.

I would go to Verizon and just try to pull a sob story. "I just got the phone, and I put it in my back pocket because I was worried I was gonna drop it (I've been waiting on my new case to come in the mail), and then I noticed my back tire looked flat... and then I got in my car and forgot it was in my back pocket, the phone is just so thin!..." Maybe they'll help you out. Do it when they're really busy too, so all their customers see you come in with a cracked screen phone - bad for sales. :icon_ devil:

Morale of the story... don't sit on your brand new phone.

 

[ebrizzle]

I went through the file a claim process with Asurion and they eventually said that that phone is on back order and they don't know when they'll have them in. So who knows how long I'll have to wait. On a side note, I tried the sob story approach in the beginning but Verizon was unsympathetic and didn't care. Of course I talked to them over the phone as my order was made over the phone. Maybe had I done everything through the store, it would have been different. I don't think there would be much of a point in re trying through the store after speaking over the phone as I'm sure they made all the notes in the account and I'll just look like a scamming POS. Of course at this point I may try it anyway before the 14 days is up. It can't hurt and if it works I don't care what it looks like, mission accomplished.

 

[TisMyDroid]

This is me, but I would call Verizon or go to Verizon store and once again, explain the situation. Verizon is more interested in you having a working phone because they potentially lose money if you don't. I would also explain that you are still on your 14 day trial but because of your mishap and inability to get a working phone, you are unable to take advantage of it. Again, it is worth a try and the worst that can happen is that Verizon can't help. And again, be honest, polite, and appreciative. It goes a long way.

Also, many times the cs rep is limited in what they can allow, but if you nicely ask to speak to a supervisor, they actually have the ability to authorize more and will help find the best allowable solution possible.

 

[Caesars]

Lesson learned, don't keep the phone in the pocket that's meant to be sat on hehe.


On a seriouse note, glad you had the insurance!

 

[JFrawls]

phone in the back pocket.... :icon_ nono:

 

[frank_drebin1]

+1 to talking to a manager at Verizon. If your not buying a phone, cs reps at Verizon will do nothing for you.

 

[tda1]

So I had my samsung for four days, and I sat down on the cushioned seat in my truck with it in my back pocket and crack!!! It shattered the very bottom of the screen glass right in between the home button and the trim. I came from an Iphone 4S and would keep it there unprotected all the time. I had no idea this screen is so fragile. This sucks. Good thing I got the insurance.

I had mine for 3 days, one of the first in my location. I initially took it to the Sprint Store for activation, they had no cases for it other than some stick on "film" that I did not want. before my ordered case came, I dropped from my pocket from about 4 to 5 inches, it cracked the screen with no visible damage to the case or the screen other than the "spider web" cracks.

IMHO, it is a manufacturing defect. The S2 or yes even the MePhone are not that fragile. My daughter has the S2, and is in college, if it were that fragile it would have needed to be replaced every other month or so. She told me that she has dropped her phone from her "hand" and her desk, over 2ft repeatedly, no damage.

The S3 should be corrected or come with a warning.

It is a HANDHELD phone, it should not have to be kept wrapped in bubble wrap on my desk. Other than it's fragility, I like the phone. SAMSUNG FIX THE SCREEN!!

Tim

 

[cybertec69]

http://www.youtube.com/watch?v=kuq4eocS_GY&feature=plcp


[URL="http://www.youtube.com/watch?v=_70-W9JjVjg&feature=plcp"]http://www.youtube.com/watch?v=_70-W9JjVjg&feature=plcp


[/URL]

 

[kparks]

So I had my samsung for four days, and I sat down on the cushioned seat in my truck with it in my back pocket and crack!!! It shattered the very bottom of the screen glass right in between the home button and the trim. I came from an Iphone 4S and would keep it there unprotected all the time. I had no idea this screen is so fragile. This sucks. Good thing I got the insurance.

That sucks but also the s3 is a lot longer than the Iphone and made of plastic lol I would never put a phone in my back pocket

 

[frank_drebin1]

Sounds like a potential Corning issue.

 

[cybertec69]

Sounds like a potential Corning issue.

It's not a corning issue, it's a part of manufacturing, and a part of owner negligence. There can be hundreds of different ways something can break, the funny thing is people hear Gorilla glass and they think it can not break, it's scuff resistant not shatter proof, we are not there yet with glass to be shatter proof, that means, you can NOT toss your phone around thinking it will not break, there will be times you will drop it and nothing will happen and others were it will get damaged, people also seem to forget that temperature plays a big part in a device tasking a blow and withstanding it, and not withstanding it, as materials expand and contract with changing temperatures.

 

[frank_drebin1]

It's not a corning issue, it's a part of manufacturing, and a part of owner negligence. There can be hundreds of different ways something can break, the funny thing is people hear Gorilla glass and they think it can not break, it's scuff resistant not shatter proof, we are not there yet with glass to be shatter proof, that means, you can NOT toss your phone around thinking it will not break, there will be times you will drop it and nothing will happen and others were it will get damaged, people also seem to forget that temperature plays a big part in a device tasking a blow and withstanding it, and not withstanding it, as materials expand and contract with changing temperatures.

I completely agree with you about the lack of owner responsibility. I've had no issues with mine and love it. I also treat my phone like it's a $600 piece of technology.

However, I know Corning has has some issues in the past. I'm just wondering if they tried to push their new glass out too quickly creating potential defects or potentially poor quality. I would think the phone would be able to withstand a 5" drop. Just a thought.

 

[jimmya]

Well I can tell you guys that my dumbutt dropped my gs3 from about 5 feet onto hard tile. I was sure that it would be destroyed, but I guess the phone gods were on my side. Everything is perfectly good with the phone. I have never used a case with my Android phones but I do have them ensured.