Callers can't hear me.

[tatteredking]

we just had this issue. We tried rebooting the phone, taking out the battery and updating the software. Nothing worked. Took it into Verizon. Apparently there was a tiny piece of cardboard in the microphone. The Tech took a can of Canned Air to it and it is working fine now.

 

[thunderboltkid2011]

Occasionally, my caller says it sounds like I'm speaking really low to the point I they can't hear me. When they can hear me perfectly, I can't hear them and it sounds like they are talking with their hand over their mic. I don't know if its a general issue that other people are having, but it's starting to piss me off.

Do the Audio Quality settings here (set to EVRC-B) and see if that helps:

http://www.droidforums.net/forum/droid-general-discussions/8142-verizon-tech-here-ask-away.html

I just got my thunderbolt less than a week ago and i'm also new to this forum(first day). I signed up because I'm having such difficulties when this phone when talking on the phone. Please point to me where in the phone i set to EVRC-B?? I have looked through the phone but couldn't find anything...also I "googled" on how to change it and i read you have to go to programming settings but to be very careful b/c that can ruin the phone. So I wanted to make sure before I went and changed anything.

Also how do i turn the privacy setting off so it doesn't take my voice as a background noise and cancel it out. Any help is greatly appreciated. I don't want to change this phone, it is an awesome phone with so many features!!! but i'm just having lot of difficulties with call quality. By the way, i can hear the other person just fine. Thank you in advance.