So, today my phone was locked on the red moto splash screen. When I got home, I did get it into recovery, and I rebooted it. Now the phone boots, but the menu and search buttons do not work. Supposedly a factory reset would work... Question? Would Verizon replace my phone since the buttons don't work, and it looks like a hardware issue? Secondly, according to this link: Device Replacement Program , I have 13 months of warranty? Am I reading this correct? I am just over a year by a few weeks. Also, wondering if it is possible I could be offered an x2 as a replacement...What are the chances? Thanks everyone!!