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Unresponsive

Discussion in 'Samsung Galaxy Note 3' started by JBassRN, Oct 17, 2013.

  1. JBassRN
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    JBassRN New Member

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    So a few times a day, my screen goes unresponsive. The only way to unfreeze it is to turn the screen off, back on, unlock phone, and it all works great after that. Seems that it happens everytime I bragging and showing off the phone. Really annoying. Any thoughts?
  2. mountainbikermark
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    mountainbikermark Super Moderator Staff Member Premium Member

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    If you have gestures enabled try disabling them and see if that helps. I've read that helped on the Note8 if/when it had the same problem.

    Support Our Troops!!!
    <><
    I'm an "s pen aholic" Noteate
  3. jseah
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    jseah New Member

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    My wife's phone became unresponsive yesterday evening. Screen blacked out, none of the buttons worked. Had to do a battery pull to restart the phone. The funny thing is the same thing happened to my Note 2 yesterday morning.

    Does anyone know what the button sequence is to force a restart on the phone?
  4. k1ngr4t
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    k1ngr4t New Member

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    Isn't it funny how that works? When a phone is flawless until you actually need it to perform....
  5. JBassRN
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    JBassRN New Member

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    Three hard resets later, problem is miraculously fixed. Only problem is I no longer have the Samsung App store and Samsung says they can't fix that.
  6. Mattthew
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    Mattthew New Member

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    Did you drop it result in cracking the screen?
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