Unable to Access Samsung Pass after N960USQ1ARL1 Update.

Discussion in 'Samsung Galaxy Note 9 Forum' started by hammerhead13, Jan 9, 2019.

  1. hammerhead13

    hammerhead13 Gold Member

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    I am unable to go to Samsung Pass to make any changes after the N960USQ1ARL1 Update I did on 1/8/2019 @ 9:09PM EST. I had no Issues Prior. I get a Pop Up "Your phone has been rooted. Samsung Pass can not be used on rooted Phones for security reasons." I NEVER Rooted this Phone. Under Phone Status it shows "Official". I have a Note 9 SM-N960U from Verizon Wireless. Has anyone else have this happen?
     
  2. Sajo

    Sajo Diamond Member

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    365 views and no responses? My, how times have changed. Hopefully someone, another Samsung owner, has something to contribute.

    Sent from my Moto Z (2) using Tapatalk
     
    #2 Sajo, Jan 9, 2019
    Last edited: Jan 10, 2019