Trick to upgrade after June 28 and still keep unlimited data...?

Discussion in 'Android General Discussions' started by Jmoore1701, Jun 17, 2012.

  1. vet2be

    vet2be New Member

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    I'm currently on a family plan with unlimited data. I need to upgrade my phone (cracked screen), and don't want to pay full price for a phone. I also don't want a phone with a freaking huge screen, so the S3 is out. I would get the Rezound, but one of the several ways that Verizon is screwing customers right now is to have the $79.99 deal for the Rezound online only. It's still $200 in the store.

    Of course, another way that Verizon is screwing with customers is by pushing back the release of the DInc 4G LTE (4-inch screen) until after the 6/28 doomsday.

    I've gone into two Verizon stores and spoken to two Verizon sales reps about the new shared data plans. Their employees are very well programmed in the rhetoric to make customers think the new shared data plans are a good thing. For example, I was told that I would be paying $30 less each month by switching to a new plan with data sharing. After my company's discount, I currently pay a little over $180 for 1400 minutes (unlimited M2M, any network, unlimited messaging, and family & friends), two lines at $9.99 each, unlimited data for two phones (2 x $29.99), and insurance for two smartphones (2 x $6.99), and taxes/fees.

    Anyway, the sales rep I spoke with today said that instead of paying $60 for unlimited data, I would be paying $70 for sharing 4GB, but the other charges would be less, and I would get unlimited calls to anyone (mobile or landline.)

    Currently, we use 0.3 GB per month, but my wife is reluctant to lose our unlimited because she may want to start streaming TV shows and movies outside the house. We have our phones connected to our WiFi at home.

    So, can someone lay this out for me? Should I be trying to hold on tooth and nail to my unlimited data? Is it worth the $30 more each month (plus the cost of paying full-price for a phone) that I supposedly would continue to pay by not switching?
     
  2. vet2be

    vet2be New Member

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    Oh, and of course, if were to buy the Rezound online at $79.99, I would lose my unlimited data.
     
  3. FoxKat

    FoxKat DF Super Moderator Staff Member Premium Member

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    Thank you, and p.s. thank you again. I really do try to give the definitive facts to subjects of discussion. The confusion is rampant, but there are a few who truly "get it" in just about any discussion.

    I really appreciate it when i hear that someone had benefited from my painstaking research. I do it for you and for three personal satisfaction it gives me. :D

    Sent from my DROID RAZR using Tapatalk 2
     
  4. FoxKat

    FoxKat DF Super Moderator Staff Member Premium Member

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    Rather than quote the previous message i choose to quote this one, but my answer will be the same. For me, they'll have to Peru unlimited data from my rigor mortised hands.

    There are two schools of thought here regarding data consumption. One I strongly advise is that data consumption has no where to go but up. Faster processors, multi-core processors, cloud servers, wireless sync, streaming of audio & video, radio, tv & movies moving to the internet, less expensive hard drives, more plentiful and larger capacity Micro-SD cards, cloud based or server side applications (wood processing, spreadsheets, powerpoint presentations), collaboration via the Web, and the list goes on. Any attempt to convince the customer they'd be better off on a tiered plan than an unlimited plan is done for one reason...to take back control from the customer in order to assure increased profits for the future. I don't believe they have my best interests in mind. Don't do me any favors.

    The other school of thought is a question. Why pay more for something you aren't taking full advantage of. If you are only using a fraction of the amount of days in a tiered plan that would be less expensive, and that less expensive plan also gives you additional phone calling benefits, then it's a no-brainer. They may be right for those less technically savvy. I don't see the greatest percentage of people in the upper age groups using over 4GB/month for quite a long time.

    I still believe that for the ready of us the unlimited data will far outweigh savings of a tiered plan in the long run.



    Sent from my DROID RAZR using Tapatalk 2
     
    Last edited: Jun 24, 2012
  5. vet2be

    vet2be New Member

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    Thanks. I think I will pay the $200 for the Rezound, and keep my unlimited data, at least for now. If I start using my phone (or a tablet) for business, I will tell my employer that they will be picking up the cost. And while the new shared plan does give more phone calling benefits, the fact is that we don't use close to our 1400 minutes, because of the free M2M (any network) and the family/friends, so we would not be getting any new calling benefits from the new plan. I think most people are in the same situation, and Verizon can afford to be "generous" when it comes to calling because nobody is calling anymore.
     
    Last edited: Jun 24, 2012
  6. teasypee

    teasypee New Member

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    the $80 rezound

    I do not understand why you cannot order the 79.99 rezound and still keep your unlimited.(provided you are eligable for an upgrade like me) I plan on doing this on 6/26 or 6/27. I am hoping that the INC3 will preorder but I do not think that it will.

    I had a chat session yesterday with VZW and was assured that the purchase has to be locked in before COB on 6/27. Turning the phone on will not matter after the 28th because you are already in your agreement.

    The chat lady originally told me that I had to order yesterday to ensure the Rezound was turned on by the 28th. I replied "what if the fedex truck takes a week" She said they never do. I then asked for her to ask her supervisor. She claimed he was super busy but came back in a couple of minutes and said that the order needs to be before the end of the 27th, not the phone registration.

    good luck
     
  7. vet2be

    vet2be New Member

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    Well, good news for me. Apparently the sales rep I spoke with previously was misinformed or was lying, because I found out from another VZW store that I could upgrade online and keep my unlimited data, so I was able to get the Rezound for 80 bucks.
     
  8. studiorat

    studiorat New Member

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    I don't see the greatest percentage of people in the upper age groups using over 4GB/month for quite a long time.

    I still believe that for the ready of us the unlimited data will far outweigh savings of a tiered plan in the long run.


    I am upper aged and I for one resent the insult be it fact or opinion... I have unlimited data and so does my wife,my daughter has an old texting type phone,no data plan... and wants an iphone.... wifey and my daughter are due for upgrades since march, I use 30-40GB of data a month on my razr maxx I will not curb my usage, My wife wants the galaxy and my daughter will get her iphone.... i will be getting a tiered data plan on my daughters line , giving her the iphone which she will upgrade to the galaxy and then giving the galaxy back to the wife, after swapping the numbers, this should hopefully retain my unlimited data on both lines while upgrading both devices, in theory it works, some one else read through and tell me the fatal flaws in my plan....



    Sent from my DROID RAZR using Tapatalk 2[/QUOTE]
     
  9. THE_LORD

    THE_LORD New Member

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    Verizon will not force the new shared plans. If you upgrade at the reduced price you can keep your current plan but you will lose the unlimited data for that phone and now have to pay 30 for 2gigs or whatever you want. Your other phones data and your current plan will not change if your do not want them too.

    Sent from my DROID BIONIC using Tapatalk 2
     
  10. crownjbl

    crownjbl New Member

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    From Verizon Customer Support

    Update: I have done this firsthand and can confirm that it works. I transferred my upgrade to my girlfriend, upgraded her phone, and then switched it to my line the day after. My unlimited is intact and I paid the subsidized price. Nice trick!

    I am going to do this tomorrow when my upgrade is available. According to a VZW rep, it should be fine. Here is what a VZW representative told me just now over chat:

    info: Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
    info: You are now chatting with 'Stephanie G'

    Stephanie G: Hello. Thank you for visiting our chat service. May I help you with your order today?
    You: Hello, I actually had a question about upgrading if that's ok.
    Stephanie G: I'd be happy to assist you.
    You: I am on a family plan (with two lines) and I have unlimited data. I was wondering, if I transfer my upgrade (which I am eligible for tomorrow) to the other line and get a subsidized phone on that line, can I then swap phones with that line to retain my unlimited data with a new phone?
    Stephanie G: Does the line you'd be "transferring" it to have unlimited data?
    You: No, it does not. The other line is on a 2Gb plan.
    Stephanie G: Okay perfect. Yeah, just transfer it to that line and then you can activate the phone on your line to keep the unlimited data!
    You: Thank You!
    Stephanie G: You're welcome! D
    Stephanie G: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
     
    Last edited: Sep 14, 2012
  11. dan_akdroid

    dan_akdroid New Member

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    Tried this and it didn't work. In my case Phone A has unlimited data and is eligible for upgrade. Phone B has 2 GB for $30 tiered plan and no current upgrade. I transferred the upgrade from Phone A to Phone B online and went through the upgrade steps for Phone B. It asked me to confirm a data plan for phone B, and already said "Current Plan" or something similar next to the 2 GB tiered option, which I elected to continue for that phone. It never asked me anything about Phone A - the one the upgrade was coming from. Finished checkout and paid for the phone (Friday).

    Called back today (Saturday) to confirm, the rep said that once the phone is activated it will actually be Phone A that is kicked off the unlimited plan and moved to the 2 GB tiered plan as well, even though I distinctly remember the icon and number for Phone B at the top of the data plan selection screen, and it never asked me anything about Phone A after I initially did the 'transfer upgrade' election on the device upgrade splash page. But the rep was adamant that Phone A will be losing unlimited data even though the upgrade was transferred and I never selected a new data plan for Phone A. The fail on my part was not taking screen shots.

    So to anyone trying to manage their upgrade path via the online utility: make sure you take screen shots. They might not help, but at least you won't be kicking yourself for retaining as much evidence as you can. Personally if I could do it again I would execute the transactions at a Verizon retail location.

    Please post if you have other evidence to this effect. Good luck guys.
     
  12. dan_akdroid

    dan_akdroid New Member

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    Current chat with representative:


    ...The system sure looked like it was working when I used it:

    • the 'Transfer Upgrade' button was available on devices with eligible upgrades on the 'Upgrade Devices' page
    • when clicked, it allowed me to select which of my four lines to transfer the upgrade to
    • when I selected one of the remaining three lines it asked me to confirm that the transferee's future upgrade date would be reciprocally switched to the transferror line
    • once accepted it allowed it me to select contract extension terms for the transferee line, and never made any mention of the transferror line again
    • there was never any indication that this system wasn't functioning appropriately

    If I knew that the system was broke and I was actually agreeing to terms for the transferror line I would have much rather paid full retail price and retained unlimited data...to cover my 8GB usage I'll be paying $60 more a month for 24 months ($1440) to save $450 today. Obviously I wouldn't have gone the upgrade route if the online system had provided me the correct information. Preparing for the customer service nightmare battle of a lifetime.
     
    Last edited: Sep 15, 2012
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