The volume increases all the way by itself

Discussion in 'Android Tech Support' started by tibi, Sep 1, 2013.

  1. tibi

    tibi New Member

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    This phone is possessed. I've used it for just over a year now without any problems. Now, out of the blue, it will turn on the volume all the way by itself. That in and of itself wouldn't bother me too much, but after it does it none of the buttons on the side function until the screen does it's automatic timed shutdown. I've tried resetting it a couple times to no avail. Now the volume up button doesn't function at all. Anyone have this problem? Anyone know what causes it or how to fix it?

    Thanks!
     
  2. Tyronius89

    Tyronius89 New Member

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    I am having a similar issue. I have my music turn up to the max (before the volume bar turns red) and, all of a sudden, without touching it the phones volume will shoot up to max (red volume bar).

    I've only started having this issue for the last week or two, before that no issues with volume control.

    The volume up button is still useable so maybe my issue is slightly different.
     
  3. Jonny Kansas

    Jonny Kansas Administrator
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    Welcome to the forum! This thread is about 3 years old, but if you'd let us know your phone make and model, that might help.

    Also, have you installed any new apps recently? Maybe one of them is going rogue and causing this issue.
     
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  4. Tyronius89

    Tyronius89 New Member

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    Hi Jonny. Sorry about posting in such an old thread, to be honest I was in a hurry/panic this morning and didn't bother to check the date on the previous post.

    My current make/model is Samsung S7 Edge and I've recently updated to the latest version so this may have caused the issue.
     
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  5. mountainbikermark

    mountainbikermark Super Moderator
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    Welcome to the forum.
    It could be not so much the firmware update itself but how it interacts with an aftermarket app. I agree with Jonny, I'd look at any recent app updates, even those done just prior to the firmware update.

    Support Our Troops!!!
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  6. FoxKat

    FoxKat Premium Member
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    First try rebooting into Safe Mode and see if the problem persists.

    To reboot into Safe Mode, first wake and unlock your phone.

    Next, press and hold the power button until you see the Power off, Restart and Emergency mode options.

    Now press and hold the Power off selection until the Reboot into safe mode notification window pops up.

    Finally tap the RESTART selection.

    After rebooting, you will be operating under a protected boot of the operating system. You should see "Safe mode" displayed in the lower left corner. Your phone can function normally in this mode but any apps you have installed will not auto-start so if the problem goes away during this test, you can be virtually 100% confident the problem is due to an app that was installed or updated recently.

    Then power off and restart the phone normally by pressing and holding the power button and then choosing Restart followed by confirming that choice. Now begin the process of elimination by uninstalling apps one by one until you isolate the culprit. I would start with any apps that you've installed recently, especially if they were installed just prior to the problem surfacing. You should also look at any apps that were just recently updated and again especially prior to the problem.

    If this doesn't prove that an app is the cause then there could be a firmware issue, which could be resolved by clearing the cache. Otherwise it could be either an operating system problem or a physical hardware problem. Even though the volume button seems to be operating normally while you experience the issue, it may still be at the root of the problem. Buttons do go bad, get stuck and can result in what you're experiencing.

    Good luck and keep us informed of your progress.

    Sent from my XT1585 using Tapatalk
     
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  7. Gudasau

    Gudasau Platinum Member

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    Welcome to the forum! You've got some great support from these guys here. They just helped me out of a very frustrating situation with an updated app messing with my phone. Take their advice and I'm betting you'll be back to normal in no-time!
     
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