Sometimes phone asks for passcode instead of fingerprint

Discussion in 'Moto Z2 Force' started by SMYDSMITH, Nov 23, 2017.

  1. SMYDSMITH

    SMYDSMITH Active Member

    Joined:
    Jul 4, 2010
    Messages:
    851
    Likes Received:
    128
    Trophy Points:
    43
    Ratings:
    +136
    Current Phone Model:
    Motorola Turbo 2
    I have fingerprint set but sometimes it asks for passcode randomly. Why?

    Sent from my Moto Z (2) using Tapatalk
     
  2. me just sayin

    me just sayin Diamond Member

    Joined:
    Jun 7, 2017
    Messages:
    5,054
    Likes Received:
    4,486
    Trophy Points:
    1,778
    Location:
    35.7051° N, 89.9695° W
    Ratings:
    +4,624
    Current Phone Model:
    Note 8
    some phones does it for security purposes. my phone will ask at power on and off. in addition sometimes it will ask when the fingerprint don't match or when touching the screen when picking it up
     
  3. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    14,198
    Likes Received:
    11,790
    Trophy Points:
    2,463
    Location:
    Tennessee
    Ratings:
    +12,346
    Current Phone Model:
    Moto Z4
    From the Google support site for Android Fingerprint unlocking:

    Sometimes, use your backup method

    For security, you'll unlock with your backup PIN, pattern, or password after:

    Your fingerprint isn't recognized after a few tries

    You restart (reboot) your phone

    You switch to a different user

    More than 48 hours have passed since you last unlocked using your backup method


    Unlock with your fingerprint - Pixel Phone Help


    Sent from my XT1650 using Tapatalk
     
  4. SMYDSMITH

    SMYDSMITH Active Member

    Joined:
    Jul 4, 2010
    Messages:
    851
    Likes Received:
    128
    Trophy Points:
    43
    Ratings:
    +136
    Current Phone Model:
    Motorola Turbo 2
    I think the fingerprint sensor sometimes detects bumps in pocket as being pressed as an incorrect fingerprint and gets enough bumps to ask for pin.

    Sent from my Moto Z (2) using Tapatalk
     
  5. me just sayin

    me just sayin Diamond Member

    Joined:
    Jun 7, 2017
    Messages:
    5,054
    Likes Received:
    4,486
    Trophy Points:
    1,778
    Location:
    35.7051° N, 89.9695° W
    Ratings:
    +4,624
    Current Phone Model:
    Note 8

    i can see that happening, as long as its not calling 911 :)
     
Search tags for this page

android ask for pin instead of fingerprint

,

force passcode instead of fingerprint

,

news