Fingerprint still asking for pin

Discussion in 'Galaxy S8 Chat' started by wardo, Nov 6, 2017.

  1. wardo

    wardo Active Member

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    Unlocking the phone with my fingerprint but I still have to enter the pin. I tried turning the pin off but I erased the fingerprint set up completely.
    I tried setting it up again and it still asks for the pin.

    Is there a way to only use the fingerprint to open the phone?


    Sent from my SM-G950U using Tapatalk
     
  2. Yeti35

    Yeti35 Active Member

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    Mine only ask for the pin if your reboot the phone. After that I can use the pin or the fingerprint to open it up. Should not be asking for pin after fingerprint.
     
  3. me just sayin

    me just sayin Diamond Member

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    my phone only asks for the pin twice, when you turn it on and when you turn if off.

    for clarification, is this happening every time you use the phone after the screen shuts down.
     
  4. wardo

    wardo Active Member

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    Thanks for the replies.
    I restarted the phone and then powered it off. Seems to have fixed it. Now the fingerprint is only being asked for.
     
  5. me just sayin

    me just sayin Diamond Member

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    sometimes that is all it takes :) glad you got it working
     
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  6. Bluesman2008

    Bluesman2008 Active Member

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    I think this phone has a mind of it's own sometimes.
     
  7. me just sayin

    me just sayin Diamond Member

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    I know my phone does. it also thinks its smarter than me :) It might be right.
     
  8. pc747

    pc747 Regular Member
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    It's supposed to do it randomly, basically requiring 2 forms of security. But if it keeps happening rebooting it fixes that.

    Sent from my Nexus 6P using Tapatalk