So white led, reboot dont work, factory cable dont work... crap?

Discussion in 'Droid RAZR Support' started by jim2244, Oct 4, 2012.

  1. jim2244
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    jim2244 Member

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    Anyone know if i should send the phone back to verizon (Rooted) since i am completely unable to get this phone on at all =\ mostly i dont mind fixing it but holy crap i am getting so aggravated i feel i should just send it in and hope they dont check for a root because this is just nuts ive never had a phone that i couldnt get started back up
    anyone have advice and if they have ever tried to send it back to verizon if i should call them (Using my old phone) or just bring it to the store?
     
  2. JohnFH
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    JohnFH Member

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    Verizon offers replacement phones only through their phone tech support, not through their stores. I dealt with tech support several times in the last few months: a replacement Bionic and SIM card in June and a Razr in September due to continued data drops with my second Bionic. My phones weren't rooted. I have seen many forum posts in which people say that they've returned rooted phones to Verizon with no problems. Verizon does check for unusual wear and tear.
     
  3. shroyede
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    shroyede New Member

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    just tell them it wont charge....that's all they need to know....there is no troubleshooting except your mailing address for the replacement.
     
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