Samsung email App stopped syncing

Discussion in 'Samsung Galaxy S10,S10+,S10e, Galaxy Fold Forum' started by Artatwerk, Aug 7, 2019.

  1. Artatwerk

    Artatwerk New Member

    Joined:
    Aug 7, 2019
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Recently, (I believe) after a recent update my Samsung email App stopped syncing my folders.
    I have tried every previous fix with no results.
    I noticed that I have gotten Sandboxed process0
    notices in the App info. I tried to check if the a security issue was causing it, so I temporarily shutdown my Lookout, thinking that the security was not allowing the sharing of files. Didn't work. I've tried reconfiguring my IMAP parameters that didn't work. So finally I gave up and started using
    MS Outlook. It synced right away, no issues that I can tell. It's very frustrating because I really think that one of the OS updates is responsible. I'm just wondering what's next!

    Sent from my SM-G975U using Tapatalk
     
  2. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    14,012
    Likes Received:
    11,721
    Trophy Points:
    2,463
    Location:
    Tennessee
    Ratings:
    +12,277
    Current Phone Model:
    Moto Z4
    Did you try deleting all data for that preloaded email app > reboot the phone > then reconfigure the app? Sometimes apps don't like to behave properly after a major update and you have to clear all data for that particular app and start over fresh.

    Sent from my moto z4 using Tapatalk