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GMail stopped syncing to phone...

Discussion in 'Android Tech Support' started by SwordOfWar, Nov 20, 2009.

  1. SwordOfWar
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    SwordOfWar New Member

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    UPDATE:

    After going to my contact list, I hit the menu button and went to "Accounts" since I remembered it showed the accounts for google/facebook syncing there. It showed my google account as off with an error. I tapped it to turn it back on, and it connected. I think looked under the google account where it shows options for contacts, gmail etc...

    When I tried to disable and re-enable the gmail option, it said that gmail syncing had a problem, but would be back shortly.

    So, maybe google is doing something or it is temporarily down?

    Let me know if anyone else is having this issue or if its just me.

    ========

    I noticed that recently, my GMail app that comes pre-installed no longer syncs with my GMail account. It never alerts or shows any new emails.

    I can see my new unread emails on the mobile web browser, but not from the app itself. I noticed that I had set "always use https" in my settings on gmail a few days ago, and it caused my GMail Notifier program on the PC to always get an error. So today I changed my settings on my email account to "do not always use https (the default option) and now my PC GMail Notifier is working, but my sync with the DROID's GMail app still will not show new/unread emails or notifications.

    I tried manually using the refresh option on the app in the phone, andi t shows the refreshing icon for a few seconds in the notification bar, but its still not reporting new emails...
    Last edited: Nov 20, 2009
  2. Dream
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    Dream New Member

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    I think this is a google server issue for I have the same problems, but mine come through when I refresh. It's on and off for me, one day it will work perfectly, getting new emails within seconds, others, like today its on and off.

    I HOPE its a google server issue, and not a phone hardware issue. I just wish they would notify us when this kind of stuff happens.
  3. Danthok
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    Danthok New Member

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    G-mail and my calendar work flawless for me but my contacts will not sync
  4. pequannock
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    pequannock New Member

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    I'm having similar issue. Not receiving new gmail notification except when I manually refresh the gmail inbox from my Droid. It was working fine until yesterday, but all of a sudden it no longer automatically syncs with gmail. I haven't changed any settings or downloaded any apps or anything that might explain why this is happening. Any ideas?
  5. Dream
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    Dream New Member

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    I got a new Droid because of this issue. No problems so far and its been about a week.
  6. GoGators
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    GoGators New Member

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    I now have the same issue, I only get emails when I hit refresh. This started yesterday. Up to then it worked fine. Hopefully there is an answer to this.
  7. jenjen
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    jenjen New Member

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    I'm having the same issue Pequannock and GoGators. It was working fine earlier and then I happened to notice on my computer that I had 5 new emails but no notifications on my phone. Mine also works when manually refreshing.
  8. SwordOfWar
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    SwordOfWar New Member

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    Try doing a Factory data reset. My phone had completely stopped syncing with gmail (even manual refresh didnt work). After doing a reset, it was all working fine.

    Not exactly an ideal situation, but at least it will download and install your apps automatically again. You won't lose any pictures/video on your memory card either. You will have to edit your phone and app settings again, though.
  9. Jeremy556
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    Jeremy556 New Member

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    Try turning off the phone and turning it back on. I had to do this tonight because gmail quit pushing email notification.
  10. jenjen
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    jenjen New Member

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    Thanks for the tip. I may try that...or I may just go to Verizon and have them give me a new phone, since I just got this one Monday. Seems just as easy! :)

    Already tried that. :( I've gotten one notification since I posted, but then another email came through and I didn't get that notification. So I dunno what's going on...
  11. dp2sholly
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    dp2sholly New Member

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    Same issue here. I spent half the day testing things out and it's an intermittent problem for me. It works and then it doesn't work, it works for one gmail account and not another (and then vice versa). It works every time I manually sync. Turning off & back on didn't improve the situation. Haven't pinned down what factors cause it to work or not work, just know a manual sync works each time which leads me to believe the sync service gets turned off or disrupted for some reason. I've disabled Locale and un-installed WiSync and any other app that effects syncing (that I know of).
  12. pequannock
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    pequannock New Member

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    My situation seems to have resolved itself after turning the phone off and then back on. It may be because I had turned off GTalk Service in order to save battery.
  13. Dream
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    Dream New Member

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    I noticed this last night. I killed the GTalk app and my emails stopped being pushed. Once I turned that back on the emails starting coming through again. We might be on to something here :)
  14. dp2sholly
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    dp2sholly New Member

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    I have been having the same problem for the past few days. Just got my Moto Droid last week and it worked fine out of the box for the first few days. Earlier this week I stopped getting push emails/notifications or it was very sporadic in working. When it was not working, I could force a sync by using the Sync button on the power tool widget and I'd get the notification, but it would not automatically sync.

    I've been doing quite a bit of testing the last few days trying to isolate the issue and so far I think it has to do with some application interfering with the sync process. Last night I uninstalled all the apps I've installed from the Market and did a factory reset. If you just do a factory reset without uninstalling the apps, the device will just sync your previously installed apps after the reset (nice feature btw).

    My Droid is now running with the base apps that come with it, and in the last 18 hours I've had it this way email sync/notifications works fine (for both accounts I have setup). I have noticed that if you receive an email notification and do not clear it (either hitting Clear in the notifications tab or tapping on the email notification in the tab or acting on the message in Gmail - read, delete, mark as read, archive, etc...), subsequent new mail notifications are not made (no notification sound) though the email list in the notification tab does reflect all the additional messages received. If you clear each notification or act on the new messages in Gmail, each new message will create a new notification.

    I will run it this way for another day or two and then start adding apps to see if I can figure out if it's a specific app or a specific type of app.

    Hope this helps.
    Last edited: Dec 3, 2009
  15. jenjen
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    jenjen New Member

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    I don't have GTalk, FYI.
  16. dp2sholly
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    dp2sholly New Member

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    Just an update on what I'm finding...

    I've been running an out of the box configuration for the past 36 or so hours after the reset (only Google Voice, Maps update & Astro have been added) and the gmail sync has been working flawlessly. In fact, it's not unusual for my Droid to beep at me that I have a new message even before that message shows up in my Gmail inbox.

    I think part of my problem was not understanding how the new mail notification works with Gmail. I assumed I would get a new notification notice (ringtone) with each new message that I received in my inbox. So, if got 3 new messages in a 5 minute time, I expected to get 3 audible notifications. Well, that's not exactly right. If you receive a new email notification and do not do anything with that notification (either clear it from the notifications tab, click on the new message from the notifications tab, or do something to the message from Gmail) you will not hear any new alerts after the 1st alert. When you finally do click on your notifications tab, you'll see the message count is right for all the new and subsequent messages that came in since the initial notification.

    So it if there is an active alert for Gmail on your Android device (at least on the Moto Droid), subsequent emails will not trigger an alert ringtone.
  17. dp2sholly
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    dp2sholly New Member

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    Things had been working very well for the past 2 days since uninstalling all apps & factory reset. That is, until after lunch today. I just noticed at ~3:30 EST that I was receiving emails in my 2 gmail (GApps accounts, one Premier Edition, one Standard Edition) accounts but was not getting any notifications on my Droid. When I looked at my device, I also noticed that the office WiFi had not been connected and I had to force the WiFi though the phone showed 4 bars of 3G before I manually re-connected to the office WiFi.

    I'm going to leave it alone and see what happens when I leave the office later, travel home (on just 3G connection) and then connect to my home WiFi. I thought it might be a data network issue but I just sent myself a text message to my GV number and that notification came through in seconds.
  18. Spankyy24
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    Spankyy24 New Member

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    I was having issues with mine giving me notifications when I got an email on my gmail, using the gmail program. I noticed that if I. Leave Google Talk running in the background, I get my notifications instantly. I'm not sure if it has anything to do with it or if it is coincidence. Maybe Google Talk, when it's running, is signed into Google and allows push email notifications. Or maybe I have no idea what I'm doing. Either way it works now that I leave it running. I just treid and stop it, no notifications, turned it on, they started again. Good luck to everyone, I know it can be annoying!
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