Remove Lock-screen Password

Discussion in 'Samsung Galaxy S3' started by Mac_Wood, Jun 2, 2013.

  1. Mac_Wood

    Mac_Wood New Member

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    Hi,

    I have been trying for some time, to remove the lock screen password. The stock solutions don't work as having entered my password the option to select None is
    greyed-out, stating it has been disabled by administrator,encryption policy, or credential storage. The only device administrator Update Agent is disabled, I don't think I've opted to encrypt the device and I don't know what credential storage is. Your help would be appreciated.

    Regards,

    Mac
     
  2. leeshor

    leeshor Gold Member

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    I have heard that same problem associated with using Exchange, something about the security requirements of active sync if my mind servers me.

    If you are syncing with Exchange I think that's where the problem is.
     
  3. Mac_Wood

    Mac_Wood New Member

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    Thanks for the suggestion leeshor but I'm not syncing with Exchange.

    Mac
     
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