RAZR MAXX HD not recognized on desktop

Discussion in 'Droid RAZR Support' started by NeverEnough, Mar 16, 2015.

  1. NeverEnough

    NeverEnough New Member

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    I am running device manager 2.5.4 on both computers & both run Windows 7. Phone shows up fine on one computer, but my Dell desktop doesn't recognize the phone so it never shows up when connected.

    On both PCs, the status bar on the phone says "connected as media device"

    What could be my issue?
     
  2. 94lt1

    94lt1 Super Moderator
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    Do you have the current drivers installed?
     
  3. CJM

    CJM Super Moderator
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    Do you have USB Debugging enabled?

    Tapped from a Nexus 6
     
  4. NeverEnough

    NeverEnough New Member

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    Current drivers installed & I tried with debugging enabled & it did not help.
     
  5. Mustang02

    Mustang02 Diamond Member

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    Under device manager, do you see a driver with a yellow flag?
     
  6. NeverEnough

    NeverEnough New Member

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