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Question about Verizon Return policy.

Discussion in 'Android General Discussions' started by Tungles, Mar 15, 2011.

  1. Tungles
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    Tungles New Member

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    So on Feb 28th i upgraded my line and got the Droid X. When i got the droid x, i was contemplating if i should get it or not but the sale associate said i have a 30 day return policy with a restocking Fee of $35. it has been 2 weeks and i return to ask about the policy because of the thunderbolt coming out this thursday and i want to exhcange it. Another guy said it would cost me $125 to exchange it because it's past the 14 days return policy. Can someone explain to me the policy on this?
  2. Beka27
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    Beka27 New Member

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    The return policy dropped down to 14 days on Jan 16th. But, if you can prove that the original employee had told you 30 days, I would try and get that honored. HOW to prove this... that I don't know. I don't think the employee is going to admit the mistake.
  3. Mustang02
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    Mustang02 Well-Known Member

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    You are pretty much SOL. You might be able to get a manager to override it but I doubt it.
  4. cpjr
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    cpjr New Member

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    Its 14 days dude. Shoulda just waited a few weeks on the TB to check it out first.
  5. Beka27
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    Beka27 New Member

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    With the TB literally right around the corner (albeit... a little foggy on the official release date) why did you get the X when you did? Was your plan to just use it for a few weeks and then return it?
  6. Tungles
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    Tungles New Member

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    Well i do have the guy who sold me the Droid X number, maybe ill give him a call.
  7. Beka27
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    Beka27 New Member

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    Good luck! Hopefully you can get this figured out! The X is a great phone... But if its not what you want...

    (from Beka's DX)
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