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problem with my xoom

Discussion in 'Motorola Xoom' started by phillyphill39, Feb 25, 2011.

  1. phillyphill39
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    phillyphill39 New Member

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    well hopefully someone can help me out if know i'll have to exchange it. i received my xoom today. tried to activate it and it wouldnt activate so i called customer care and the lady had me try and activate it again. then she told me to turn the device off and power it on holding the power button, vol +/- keys. well it attempted to boot back up but its stuck at the red m logo and says starting fastboot protocol support. and i cant turn it off or anything.
  2. cplus
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    cplus New Member

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    hold volume up and press power button. xoom will reboot.
  3. phillyphill39
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    phillyphill39 New Member

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    will try that.
  4. phillyphill39
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    phillyphill39 New Member

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    it worked thanks
  5. bcrrl
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    bcrrl New Member

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    problem with motirola xoom

    Hey, I just got the motorola xooom, but I have a litlle problem with the home buttun because when I touch it noting happen, it stay in the same page. I hope you can help me. Thanks
  6. daddyd302
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    daddyd302 New Member

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    Are you on the home page? If you hit the home button, then yeah nothing will happen. It only works when you're on another page or on a app.
  7. bcrrl
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    bcrrl New Member

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    no it does not work when I am in another appp.
  8. Newton122189
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    Newton122189 New Member

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    Your device is new, try a factory reset as a last resort, you shouldn't lose much anyway
  9. bcrrl
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    bcrrl New Member

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    thank you, it work.
  10. Duanewillis
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    Duanewillis New Member

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    Motorola Xoom loop

    My Xoom never makes it to the start screen. Instead it loops around the 3D honeycomb screen again and again after getting the initial red logo. It finally drained the battery and stopped, but any time I performed a reboot it would just go into the same loop again.

    I am willing to do a factory reset but I cannot even get to the home screen.
  11. Duanewillis
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    Duanewillis New Member

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    Found It

    The Xoom FAQ website has instructions incase anyone else gets stuck in a loop...

    1. Ensure your tablet is off.
    2. Turn on the tablet , while the tablet is showing Motorola logo, press the volume down key.
    3. Keep pressing the volume down key till '"Android recovery text" shows up up in top left corner
    4. Press voulume up key to place tablet in Android recovery mode
    5. While tablet is showing Android recovery screen, press and hold the power button.
    6. While power button is pressed, press and release volume up key
    7. You should be prompted with: wipe data/factory reset option
    8. Using the volume down button, scroll down to "Wipe data/factory reset"
    9. Press power to select option
    10. Scroll down to select "Yes, delete all user data".
    11. Use the power button to select.
    12. Press the power button to reboot.:yeahbaby01:
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