Many, many problems.

Discussion in 'Droid X Tech Support' started by Hobn, Sep 8, 2010.

  1. Hobn

    Hobn Member

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    • Loud static from headphones while listening to media, I use Jawbreakers from the Verizon Wireless store, the earbud with the microphone usually stops working, and I can find a height/orientation in which to position the phone as to keep turning on and off the earbud
    • Random pauses/resumes/skips while listening to music, with many different music players and usually when the headphone cable is in motion, or the top end of the jack is touched -picture-, and also usually happens in "sprees", making slideshows out of my movies and skipping all over my music library picture[​IMG][​IMG]

    • Random calls to most recently called contact, or initiating of voice commands, also usually keeps bringing it up after closing
    • Screen turns on without prompt, restarted once in my pocket, at 80-90% battery
    I'm sure there are other things, but this is all I can think of for now. I will add to this later, can anyone help before I email Verizon for a replacement? The
     
  2. smalltowngirl13

    smalltowngirl13 DF Administrator Staff Member

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    Have ya tried different earphones for the static?
    Are you using a task killer and possibly have the music player set to "auto-kill"?
    Do you use a screen lock for when the phone is in your pocket?
    Restarts have been reported - if they are persistent, I would consider a factory reset (restore to factory settings).
    If these don't solve your issues - I would contact VZW tech support - troubleshoot with them and possibly request a replacement device...
     
  3. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    STG has it. Contact Verizon. None of those should be an issue on any phone.
     
  4. Hobn

    Hobn Member

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    I use a pattern screen lock, no task killers, the apps remain opened, and I have tried battery pulls and a factory reset, although the reset was before this all happened.
     
  5. smalltowngirl13

    smalltowngirl13 DF Administrator Staff Member

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    I'd troubleshoot with VZW tech support and request a replacement - not normal operation for the X...
     
  6. Hobn

    Hobn Member

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    Should I go to a store or go onto their website?
     
  7. smalltowngirl13

    smalltowngirl13 DF Administrator Staff Member

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    I'd call into the VZW number - call from a phone other than your X so that they can do the troubleshoot...
     
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