keyboard and text messaging issues

Discussion in 'Droid 2 Tech Issues' started by Carolp70, Sep 18, 2011.

  1. Carolp70

    Carolp70 New Member

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    After the upgrade and updates were installed on my droid 2 the other day.. My droid started acting up really bad.. I could only text 2 words then it would lock up.. And If I started my text with I,O or U it would not even let me get in 2 words.. Finally today I was so mad at my phone I went into settings,language and Keyboard settings,I removed next word prediction and also removed highlight words and auto correction... This has thankfully fixed my droid for now.. Hope this note helps someone..:icon_ banana:dancedroid
     
  2. Nora312

    Nora312 New Member

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    BLESS YOU!! I was having the same issues and these directions worked like a charm!! Thank you!!:D:icon_ banana:dancedroid
     
  3. Maria2672

    Maria2672 New Member

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    Keyboard and text message issues

    woo hoooo..thank you so much this worked! I was dreading going to the verizon store to get it checked u saved me a trip. thanks again! dancedroid:icon_ banana:
     
  4. Sharona

    Sharona New Member

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    Thank you, thank you so much!! This happened to my Droid and I actually just WENT to the Verizon store in Morrisville, NC and the Customer Service Person told me that it was a malfunction on my keypad that it has been happening lately and there was nothing they could do... and I could buy a new phone for $500.
    SO needless to say, I googled it, and this information was much much more reliable and helpful! My phone is now working!
    THANK YOU and BLESS You !! dancedroid:icon_ banana:
     
  5. speedergurl68

    speedergurl68 New Member

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    Thank you so very much for posting this! I was also having the exact same issue and now I can text again without lock up! dancedroid I should have known to come here first.....I'm such a bad noob :icon_eek:
     
  6. chippercat

    chippercat New Member

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    Hi! I'm a noob to the forums...and YES! You certainly have helped us! Thanks again!
     
  7. Bigbunny

    Bigbunny Member

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    This started happening on my D2G today. Going to try this fix. Yay!
     
  8. privateeye

    privateeye New Member

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    carolp70. bless you. i have been on this forum and on line all day untll i found your suggestions. and so far they are working. though i am too afraid to to push my limits. which text message do you use. the one that came with your phone or handset?

     
  9. cjr111

    cjr111 New Member

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    I tried this an did not work (but thanks for the suggestion). The local Verizon Wireless store says they are seeing customers everyday with this issue. Sometimes a reset works but in my case it did not. At first they were reluctant to replace the phone but eventually a manager did the right thing and sent me a new one. But Motorola needs to proactively get in front of this sort of thing. They should have sent out a notice and offered replacement phones for anyone whose phone did not fix upon the update. BAAAAAAAD customer service Motorola -- why is it incumbent on the customer and Verizon to manage thru this?????????
     
  10. privateeye

    privateeye New Member

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    carol p70 and crj11 -- update. everything i said worked in the past few days did not work. i was too excited and posted before testing a period of time. lesson learned. like the ideas work for a second, minute, maybe longer, then there's that infuriating freeze. so first i did several over the phone troubleshoot gigs with verison. OTA of whatever they call it. nothing worked. they told me how i qualified for an upgrade, yada yada yada. i told them i paid alot of money for electronic equipment that was defective and was really ticked off that my only options was a refurbished phone which according to people on the net...and i have read countless posts... suck.
    anyway, long version short, i got to the verizon store i gave my phone to the guy there, he did the factory reboot, hard reinstall, whatever you call it. He couldn't do it from my phone because it was frozen. he did it from his computer. it took a while. he said every six months or so one should do this, though people freak out over it. he said droids just lock up otherwise. so he does his thing, (just make sure you got all your passwords to your email and make him reload that stuff) and poof, all better. just dont have him add the actual Facebook application, btw. that will totally screw everything up.

    now if that doesn't work, worst case scenario, they got this upgrade thing going on for droid, 149. less 50 rebate-- 100. i could not leave the store without some functional phone and i am not rich. i was prepared to buy that droid, after research. i was also considering suing verizon if it came to that because why on earth sell a defective product for a huge amount of money and replace it with an inferior product. ish i had more to offer, this truly worked for my phone and it was definite cure for the freezing phone when texting, emailing, or whatever it decides to torment you with.


     
  11. xsirxx

    xsirxx Member

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    This update has completely killed my phone! Arggg! I am having the same issues as u guys, anyone figure out a solution? I would love to be able to use my phone again... or has anyone know how to go back to 2.2...

    Thanks guys!
     
  12. privateeye

    privateeye New Member

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    xsirxx:
    my problem has been 100% cured since i went to the verizon store where i got my phone, WHILE my phone was frozen, stood in line a half century, then, with a great story which reflected my need, urgency, dsilke of refurbished phones and sweet non threatening demeanor, got the technician to do the factory reset/hard drive reset or whatever they call it from his own computer. my droid 2 was just a year old. makes zero sense to buy something so expensive that just croaks. the problem was indeed fixable. they key., the tech said, was to remember your gmail/email passwords so they can load those apps back fro you. He also suggested doing this every six months!!! Facebook is a real pain the arse with the new factory reset and i spend another several hours figuring out how to add it without adding everyone to my contact list. Bottom line, I think when things go totally bad, you just gotta' go back to the place where you bought the phone and convince a service tech you are a good person worthy of his/her time solving the problem.

     
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