Email Issue:Authentication error sending

Discussion in 'Motorola Droid X' started by mashthatbutton, Aug 4, 2010.

  1. mashthatbutton

    mashthatbutton New Member

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    I have 2 email accounts outside of gmail that I use, once I set them up on the phone, I can receive mail on both accounts but when I try to either reply or send email though those accounts, I get the above mentioned error messages?

    Any ideas as to why I can receive but not send on these accounts?

    Thanks
     
  2. Backnblack

    Backnblack Premium Member Premium Member

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    Do you have use SSL checked?
     
  3. mashthatbutton

    mashthatbutton New Member

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    No...Should I enable and then try?
     
  4. Backnblack

    Backnblack Premium Member Premium Member

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    Can't hurt....
     
  5. mashthatbutton

    mashthatbutton New Member

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    Ok, I enabled the SSL and tried sending an email and received the same error.

    Anything else to try?
     
  6. Backnblack

    Backnblack Premium Member Premium Member

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    Double check your settings...
    Are you on Wifi or 3G?
     
  7. mashthatbutton

    mashthatbutton New Member

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    3G...I have played around with the SSL and Certificate settings, tried both on and off with no success. Weird I can receive with no problem, just trying to send is where I hit a snag...
     
    Last edited: Aug 4, 2010
  8. Backnblack

    Backnblack Premium Member Premium Member

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  9. aminaked

    aminaked Silver Member

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    setting smtp port to 587 is needed by some ISPs to send. you may want to contact your ISP for instructions.

    Use K9 instead of the stock client
     
  10. Backnblack

    Backnblack Premium Member Premium Member

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    Or Touchdown....
     
  11. mashthatbutton

    mashthatbutton New Member

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    Not sure what those are...Have a link for me?

    Thanks
     
  12. Backnblack

    Backnblack Premium Member Premium Member

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  13. aminaked

    aminaked Silver Member

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    Last edited: Aug 4, 2010
  14. mashthatbutton

    mashthatbutton New Member

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    OK, found the problem and it turned outto be a simple one. On the Outgoing Server I had my full username and email addy in place where I only needed my username. I removed the @whatever and it started working. I had a Homer Simpson moment...lol

    Thanks for all of the assistance...
     
  15. aminaked

    aminaked Silver Member

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    You still probably shouldn't use the stock email client.
     
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