I can't send via my Comcast email...

Discussion in 'Motorola Droid X' started by cadre.9, Jun 19, 2011.

  1. cadre.9

    cadre.9 Member

    Joined:
    Mar 6, 2011
    Messages:
    133
    Likes Received:
    4
    Trophy Points:
    18
    Ratings:
    +4
    I set up my Comcast email account on my X and I receive my mail fine. However, every time I try to send a message I get "Comcast message not sent: Authentication error sending." I compared the settings with those on my desktop and the only difference I can see is, on my computer the outgoing server port is "0" and on the phone it's "587".

    Does anyone have an idea how I can fix this problem?

    Thanks.

    cadre
     
  2. chasman

    chasman Member

    Joined:
    Sep 22, 2010
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Latrobe PA
    Ratings:
    +0
    had that happen to me called comcast and they gave me another port number to put in and all good now..
     
  3. csimo

    csimo Member

    Joined:
    Jul 22, 2010
    Messages:
    191
    Likes Received:
    1
    Trophy Points:
    18
    Ratings:
    +1
    Try changing the port from 587 to 25.
     
  4. cadre.9

    cadre.9 Member

    Joined:
    Mar 6, 2011
    Messages:
    133
    Likes Received:
    4
    Trophy Points:
    18
    Ratings:
    +4
    Changing the port didn't help. Much as I deplore the prospect I guess I'll contact Comcast.

    Thanks.

    cadre
     
  5. bkendrick

    bkendrick Member

    Joined:
    Feb 5, 2011
    Messages:
    204
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Google "comcast SMTP port". See what it comes back with. Most ISPs provide several ports to communicate to the SMTP. This allows businesses with complex firewalls some flexibility due to software limitations.

    DX. CFU. LIB GB.7
     
  6. Jungle King 76

    Joined:
    Oct 25, 2010
    Messages:
    927
    Likes Received:
    13
    Trophy Points:
    18
    Location:
    Back and forth between AZ and PA
    Ratings:
    +13
    Just curious of you are using the comcast app our a third party app. The comcast app was completely unreliable so I switched to K9 mail and it works great.

    Sent from my DROIDX using DroidForums
     
  7. cadre.9

    cadre.9 Member

    Joined:
    Mar 6, 2011
    Messages:
    133
    Likes Received:
    4
    Trophy Points:
    18
    Ratings:
    +4
    After several suggestions by email experts at the Comcast Help Forum didn't work I finally called Comcast tech support and the young lady recommended I remove the Comcast account from my phone and set it up again. Voila!

    cadre
     
  8. Jungle King 76

    Joined:
    Oct 25, 2010
    Messages:
    927
    Likes Received:
    13
    Trophy Points:
    18
    Location:
    Back and forth between AZ and PA
    Ratings:
    +13
    I have done that before and the problem just came back.

    Sent from my DROIDX using DroidForums
     
  9. hookbill

    hookbill Premium Member
    Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,502
    Likes Received:
    8
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +8
    Third thread on this subject in a week.

    The thread I read said the person having the issue with Comcast said he got it fixed when they gave him a different port number to use.

    Now if you want to get more detail, google Comcast email Droid Forums and you will see all kinds of info on this.
     
Search tags for this page
android not sending comcast email
,
can not add attachment in comcast email
,
can't send comcast email from android
,
can't send comcast mail from android phone
,
cannot add attachments to comcast email
,
cannot send attachments on comcast
,
cannot send email from comcast account on android
,

comcast authentication error

,
comcast authentication error receiving
,
comcast email not sending android