Dam you asurion!!!!!!!!!

Discussion in 'Android Tech Support' started by FolsomFear, Sep 6, 2010.

  1. FolsomFear

    FolsomFear Member

    Joined:
    Mar 31, 2010
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Orange County
    Ratings:
    +0
    so my droid1 finaly broke..... the rail that holds the screen on bent from contant opening and closing, so now the screen is coming off!!! i called asurion and, as you all know, the droid 1 is on back order. they told me i can exchange it for an eris or a devour. this sucks so hard!!!!!! maybe ill just superglue the screen on and forget replacing it... toughts???
     
  2. DF Smod

    DF Smod Silver Member

    Joined:
    Apr 23, 2010
    Messages:
    11,457
    Likes Received:
    92
    Trophy Points:
    163
    Ratings:
    +92
    It sounds like a Verizon/Motorola warranty issue to me, call VZW or take it in, if it has broke from poor manufacturing as opposed to a drop or damage caused by you the consumer then they might replace it at no cost

    As far as Asurion goes, speak with a supervisor, as the eris or devour answer is an insufficient one
     
    Last edited: Sep 6, 2010
  3. FolsomFear

    FolsomFear Member

    Joined:
    Mar 31, 2010
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Orange County
    Ratings:
    +0
    i called VZW and the sent me to asurion..... my phone still works perfeclty fine, its just the screen hangs off. im gonna glue it down and just not use the hard keyoard anymore... i have a feeling if i get a replacment dorid that it will have problems... so i guess ill made due
     
  4. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

    Joined:
    Dec 10, 2009
    Messages:
    4,960
    Likes Received:
    17
    Trophy Points:
    153
    Location:
    Baton Rouge, LA
    Ratings:
    +17
    Sounds like a warranty issue to me too. I think you should perhaps go to a factory store and let them see the phone.
     
Similar Threads
  1. biglu
    Replies:
    Views:
    N/A
  2. Dyerseve
    Replies:
    12
    Views:
    5,613
  3. sharkbng
    Replies:
    Views:
    N/A
  4. tgs3838
    Replies:
    Views:
    N/A
  5. Miklb58
    Replies:
    7
    Views:
    4,520
Loading...
Search tags for this page
asurion sucks
,

premium tec asurion