CLNR hits a new low

Discussion in 'Android General Discussions' started by Detonation, Nov 16, 2010.

  1. Detonation
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    Detonation New Member

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    Don't worry, this isn't a "I'm on my XXth replacement, give me a new phone" thread, but its another example of how poor Verizon's refurb quality control is.

    I got a replacement Incredible today, and the phone still had the previous owner's screen protector on it :blink:. It was a decent quality one and pretty invisible, but I still noticed immediately. Slightly different feel than glass, and you could easily see it's edges, especially since there were some bubbles.

    It honestly makes me think what Verizon's refurb process even is. I mean anyone that actually looked at the screen for more than 10 seconds, or even just touched it, would have noticed.
  2. garrett
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    garrett Active Member Theme Developer Developer

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    Verizon has no control over the refurbs that is handled 100%by the manufacturer or a 3rd party company under the authorization of the manufacturer.
  3. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    Exactly



    Sent from my Droid using DroidForums app (free in market)
  4. tktouch12
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    tktouch12 New Member

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    o my goodness. i dont really care, but the exact thing happened to me. it came with a screen protector. i'm really starting to think they dont even look at them. i'm pretty confident i could send in a broken inc with s-off and they probably wouldnt even notice.
    o well its no big deal but i was really surprised.

    btw, i'm going to dissagree. its sent from verizon's warehouse and comes in a little box with a sticker that says verizon qualtiy tests or something like that. i think verizon is in control there.
  5. xmguy
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    xmguy Active Member

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    I hear you. My last 4 FRU Droid 1's have had the following. Previous Owner smells (cigarette smoke, things like that), loose screens, junk IN the screen, Scratches ON the screen. FRU has been BAD for MANY MANY YEARS. I went though 8+ LG Voyagers back in 2008 that were even worse. They may have improved. But whoever does the FRUing needs to get the quality control up. QUALITY NOT QUANITY!
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