Call quality + reception

Discussion in 'Samsung Galaxy S4' started by curious_george, Jul 4, 2013.

  1. curious_george
    Offline

    curious_george New Member

    Joined:
    Jun 25, 2013
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    I am getting a phone for my second line on Verizon and was looking at the S4. I have read some reviews which say the voice quality on phone calls is poor at times and the radio doesn't always get a good reception.

    It would be helpful to know if any of you on the Verizon network have issues with the voice quality with people hearing or vice versa on phone calls or with the signal.

    Thanks
  2. androidify
    Offline

    androidify New Member

    Joined:
    May 7, 2012
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    0
    No problems here mine has been great
  3. harrellj
    Offline

    harrellj New Member

    Joined:
    Jul 25, 2010
    Messages:
    1,063
    Likes Received:
    0
    Trophy Points:
    0
    Same, no problems on mine and I've been on speakerphone. I'm getting compliments on the quality vs my D1

    Sent from my SCH-I545 using Tapatalk 4 Beta
  4. GVLBob
    Offline

    GVLBob Member

    Joined:
    Dec 7, 2009
    Messages:
    427
    Likes Received:
    16
    Trophy Points:
    18
    Location:
    Greenville, SC
    No problems with reception and the call quality seems fine.
  5. bbtkd
    Offline

    bbtkd Member

    Joined:
    Nov 16, 2009
    Messages:
    633
    Likes Received:
    19
    Trophy Points:
    18
    Location:
    Earth
    Same here, no issues. About the same call quality as my Bionic was, and signal level shows a higher signal level looking at db. Then again, I can go weeks with no voice calls.
  6. hotsaucecommittee
    Offline

    hotsaucecommittee Member

    Joined:
    Mar 13, 2012
    Messages:
    70
    Likes Received:
    1
    Trophy Points:
    8
    I live in a major city and have definitely experienced call drops and reception issues. Have had both vzw and Samsung look at it and they both say nothing wrong with phone. My HTC rezound in same place has zero issues. That being said... It's no secret that Samsung has a rep for lower quality radios/reception so I knew that going in. The rest of this phone is nothing short of amazing, but be cautious because the reviews you have read are not dreamed up... They are reality.
  7. leeshor
    Offline

    leeshor DF Super Moderator Staff Member

    Joined:
    Jan 30, 2012
    Messages:
    2,898
    Likes Received:
    361
    Trophy Points:
    83
    Location:
    Norcross, GA - USA
    I have, between my wife and I, 3 phones, SGS3, SGS4 and LG Optimus G Pro, all on AT&T in the Atlanta area. All three have worked about the same. One call drop on the SGS4 that I can remember but stuff happens.
  8. tc1
    Offline

    tc1 Member

    Joined:
    Nov 11, 2009
    Messages:
    591
    Likes Received:
    4
    Trophy Points:
    18
    The radios seem a little weaker compared to Motorola phones. Not terrible but in my office my data radio usually drops to 3g where I used to stay in 4G.

    But I'm in a 50+ year old building behind a a layer or 2 of cinder block walls.

    Sent from my SCH-I545 using Tapatalk 4 Beta
  9. curious_george
    Offline

    curious_george New Member

    Joined:
    Jun 25, 2013
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    Thanks for the feedback. I am a little concerned about call quality as I make a lot of phone calls.

    I find the DROID RAZR MAXX HD to be a great phone but the voice quality is not that great. Are there other Android phones on Verizon which have better voice quality and reception? I don't necessarily need some of the other features.
  10. bkdodger
    Online

    bkdodger DF Super Moderator Staff Member

    Joined:
    Dec 13, 2011
    Messages:
    3,384
    Likes Received:
    589
    Trophy Points:
    113
    Location:
    Brooklyn, New York
    I didn't find the Maxx HD to have any voice issues with my short 2 week testing..I found it solid overall...If anything was a bit lacking it was the camera which is not a deal breaker for many people....
  11. tc1
    Offline

    tc1 Member

    Joined:
    Nov 11, 2009
    Messages:
    591
    Likes Received:
    4
    Trophy Points:
    18
    The actual call quality has been very good, very clear.. No dropped calls for me.



    Sent from my SCH-I545 using Tapatalk 4 Beta
  12. curious_george
    Offline

    curious_george New Member

    Joined:
    Jun 25, 2013
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    Thanks for the feedback. Have you tried talking on it using a wired headset?

    I tried it with a wired headset in a verizon store but heard some static.
  13. tc1
    Offline

    tc1 Member

    Joined:
    Nov 11, 2009
    Messages:
    591
    Likes Received:
    4
    Trophy Points:
    18
    Not wired but with a bt headset(LG tone +).

    No static, very clear talking to my wife's s3.



    Sent from my SCH-I545 using Tapatalk 4 Beta
    Last edited: Jul 7, 2013
  14. Dalvik_Cache
    Offline

    Dalvik_Cache DF Super Moderator Premium Member

    Joined:
    Apr 24, 2013
    Messages:
    942
    Likes Received:
    125
    Trophy Points:
    0
    Location:
    Central US
    Here is one reason that some folks might wonder about the voice quality of the S4... The S3 and Note 2 both have Samsung specific chipsets which are known to have degraded audio on LTE. Samsung recognized this and opted to go with the Qualcomm chipset on the S4 (super good decision). So, the issues that the S4's little brothers had wont be an issue on this phone.

    Edit: also wanted to throw in some personal perspective. I have had almost every VZW LTE device known to mankind in my hand at some point. My most recent phone was the Droid DNA, which had exceptional everything as well. I have the S4 that I used daily and LOVE the phone. I think it's the best phone to hit the market yet.

  15. FoxKat
    Offline

    FoxKat DF Super Moderator Staff Member Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    8,612
    Likes Received:
    824
    Trophy Points:
    113
    Location:
    Pennsylvania
    Wish I had the $$ to make the switch, but alas...I'm relegated to the Droid RAZR MAXX atm. I have played with the S4 and am genuinely impressed, but haven't had the opportunity to experience the phone quality so I can't speak to it. However, others (^ included) can attest to its' incorporation of the Qualcomm chipset and the benefits afforded by it. Qualcomm is an industry standard and they are an innovator in the cellular industry for a long time running. Recently they've introduced LTE-A (Advanced), incorporating the power of the Snapdragon 800 processor, to benefit from multi-channel simultaneous data transmission, thereby increasing the data throughput, while consuming no additional power on the Snapdragon processor, by utilizing an integrated multimode 3G/4G LTE modem without sacrificing battery life.

    If you follow me, you may know me as somewhat of a "Motorola fanboy", to an extent... OK, to a great extent, however the SGS4 is certainly giving Motorola a run for the money in the cellular radio arena.
  16. BLeClair12
    Offline

    BLeClair12 New Member

    Joined:
    Jun 7, 2010
    Messages:
    178
    Likes Received:
    7
    Trophy Points:
    0
    Call quality has been consistent for me. I've been told by my friends and family that there is no noticeable dip in call quality (coming from the Bionic). I do, however, notice, that the signal tends to be a bit weaker in most areas. Never to the point that it effects me, but enough to notice.
  17. curious_george
    Offline

    curious_george New Member

    Joined:
    Jun 25, 2013
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    That's very interesting to know. However I was curious if for a Verizon phone, the phone call audio is over CDMA and not LTE?
  18. FoxKat
    Offline

    FoxKat DF Super Moderator Staff Member Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    8,612
    Likes Received:
    824
    Trophy Points:
    113
    Location:
    Pennsylvania
    AFAIK, phone calls originate over CDMA (3G), and LTE is data only. I may be wrong but that's how I always believed it to be.
  19. bbtkd
    Offline

    bbtkd Member

    Joined:
    Nov 16, 2009
    Messages:
    633
    Likes Received:
    19
    Trophy Points:
    18
    Location:
    Earth
    You are correct. The various providers are moving towards VOLTE (Voice over LTE). They have been testing for a long time and are working out quirks. Last I heard, the earliest we'll see a VZW VOLTE capability is late 2013. I have to suspect they will feel compelled to make this a desired feature so although existing phones should be able to get it with an update, they could use VOLTE to push new phones. VOLTE advantage is freeing up CDMA spectrum. Disadvantage is that you would hae no voice capability where there is 3g only. I suppose they could try to do VOLTE where it can, CDMA otherwise but that could be real challenging.
  20. curious_george
    Offline

    curious_george New Member

    Joined:
    Jun 25, 2013
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    Does the Verizon version allow you to select 3G only instead of 4G? I saw some forums which talked about the phone switching continuously between 3G and 4G. If there is an option to choose 3G only in weaker reception areas, could help conserve batteries.
Search tags for this page
galaxy s4 call quality
,

galaxy s4 call quality issues

,
galaxy s4 call quality verizon
,
galaxy s4 poor call quality
,

galaxy s4 reception

,

galaxy s4 reception and call quality

,

galaxy s4 reception quality

,
s4 call quality
,

samsung galaxy s4 call quality

,

samsung galaxy s4 reception

,

samsung galaxy s4 reception quality

,
verizon samsung galaxy s4 call quality