Phone receives all pictures in terrible quality

Discussion in 'Samsung Galaxy S4' started by buckshot4, Feb 27, 2014.

  1. buckshot4
    Offline

    buckshot4 New Member

    Joined:
    Feb 9, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    Galaxy S4 receives all pictures in terrible quality

    Whenever people send me any picture through a text message, it gets received in terrible quality. Like probably 240 p or something. I have tried receiving them through the stock messaging app and GoSMS. I have verizon. Does anyone know why this is happening???
  2. Bluesman2008
    Offline

    Bluesman2008 Member

    Joined:
    Dec 26, 2011
    Messages:
    452
    Likes Received:
    10
    Trophy Points:
    18
    Sounds like they're simply sending you very low res images. Have them send you a hi res image and see if it's different.

    What is the quality of pictures YOU TAKE on your phone?
  3. dezymond
    Offline

    dezymond Tech Support Mod Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    10,790
    Likes Received:
    576
    Trophy Points:
    113
    Location:
    Bay Area, California
    When someone sends a picture over MMS, quality of it goes down, no matter the picture quality setting on their phone.
  4. Dalvik_Cache
    Offline

    Dalvik_Cache DF Super Moderator Premium Member

    Joined:
    Apr 24, 2013
    Messages:
    942
    Likes Received:
    125
    Trophy Points:
    0
    Location:
    Central US
    The phone will typically scale the image is there is a cap on MMS message size. This can cause some serious quality issues. What kind of phone do they have?
  5. buckshot4
    Offline

    buckshot4 New Member

    Joined:
    Feb 9, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    I've tested it through many different phones. I've gotten pictures from Iphone 4, 5s, Droid Razr, and an HTC something (i cant remember what phone he had)

    They are not taking it in a low quality, and are not sending it in a low quality. If they send the same picture to a different phone the quality is fine. It is when i receive the photo that the quality drops to the point where i don't even know what i am looking at.

    Is there any way to increase what quality i receive pictures at?

    EDIT: to answer your question too blue, when i take pictures the resolution is amazing. The camera on this phone is great, and i have no problem with the quality of the pictures i personally take.
Search tags for this page

cant recieve photos on samsung galaxy s4

,

receiving low quality videos on android