1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

"Authorizing Purchase" in Market

Discussion in 'Motorola Droid X' started by tam5070, Jul 17, 2010.

  1. tam5070
    Offline

    tam5070 New Member

    Joined:
    Jul 16, 2010
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    State College, PA
    This is my first experience buying an application on my new Droid (I've done it on a blackberry and an iTouch a dozen times). I paid with google checkout and received the emails saying the transaction went through. (I bought shazam encore btw)

    Now it has been stuck at the Authorizing Purchase phase for 10 minutes. I'm afraid to pull the battery or something and lose the purchase history (and then have to call someone and get put on hold to rectify it hours later).

    Any suggestions? Maybe to clear cache or just suck it up and pull the battery or cancel the transaction?
  2. cromo8
    Offline

    cromo8 New Member

    Joined:
    Jun 16, 2010
    Messages:
    516
    Likes Received:
    0
    Trophy Points:
    0
    just cancel transaction and redo should work just fine
  3. christim
    Offline

    christim Super Moderator

    Joined:
    Jan 23, 2010
    Messages:
    5,112
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    New England
    https://checkout.google.com/main shows my purchase history. visit there to see if it registered the purchase. Even if it doesn't make it down to your phone it is ok and you can get it later. A purchase made on your phone is tied to your google account and is good for the next phone, the one after that, etc. You won't have to repurchase the app ever.

    Let us know how you make out.
  4. zook_b
    Offline

    zook_b New Member

    Joined:
    Jul 12, 2010
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    0
    What he said.

    Sent from my DROIDX using Tapatalk
  5. tam5070
    Offline

    tam5070 New Member

    Joined:
    Jul 16, 2010
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    State College, PA
    So I canceled it which was fine and I went to reinstall and it says "Download unsuccessful." After it failing a few times I pulled the battery and it still says the same thing. Should I just wait and try later or hit the refund button or send someone an email?

    Thanks for that tied to my google account tip though!
  6. tam5070
    Offline

    tam5070 New Member

    Joined:
    Jul 16, 2010
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    State College, PA
    Update: I just tried to update another application and the same thing happened (download unsuccessful). Either it's just happening to me on every app or it's something with the market?
  7. xious
    Offline

    xious New Member

    Joined:
    Dec 10, 2009
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    0
    I spoke with a developer a few days ago and he stated that google is having an issue with authorizations. Usually a transaction goes through almost immediately. However purchases are just sticking at authorizing. The transaction will go through, unfortunately it may take awhile. Mine took a day or so.

    Also, I think once you do a refund once, it wont let you do another. But i maybe wrong about that.

    X
  8. Jcshannon05
    Offline

    Jcshannon05 New Member

    Joined:
    Feb 22, 2010
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Indiana
    Been there done that... On my MOTO Droid, it took a while for some to authorize. It would go through in a day or so. So I wouldn't worry. The only thing that sucks is that the paid app has a 24 hour refund policy. If u don't like the paid app u can uninstall within 24 hours and get a refund. If it won't authorize on your phone and the 24 hours is up u are stuck with a paid app u won't use. If I was you, I would cancel and try later to see if it authorizes. And if u like it then keep it. If not then u have the option to uninstall and get your money back. :)

    Sent from my DROIDX using Tapatalk
  9. v941726
    Offline

    v941726 New Member

    Joined:
    May 29, 2010
    Messages:
    255
    Likes Received:
    0
    Trophy Points:
    0
    no. doesnt work. seems to be google problem. i have cleared and cleaned, etc. its only the one app for me
  10. v941726
    Offline

    v941726 New Member

    Joined:
    May 29, 2010
    Messages:
    255
    Likes Received:
    0
    Trophy Points:
    0
    yeah. it goes through and you pay for it. but you dont get the app. google blames the dev, the dev blames google. so all you can do is dispute the charge
  11. aaf709
    Offline

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,188
    Likes Received:
    46
    Trophy Points:
    48
    Location:
    So Cal
    Quick questions:
    Are you on wifi or 3G?
    What is the signal strength?

    For me do to any purchases at home I have to be in a "sweet spot" otherwise it doesn't work. Go a few blocks away, fine, but not at home.
  12. virtualhuman
    Offline

    virtualhuman New Member

    Joined:
    Mar 7, 2010
    Messages:
    246
    Likes Received:
    0
    Trophy Points:
    0
    I've bought my share of apps, and have never before encountered this problem before today, when, of course, I want to see if I can get psx4droid working/working satisfactorily.

    This sucks. I can't cancel the purchase & redownload without giving up my possibility of a refund. :mad:

    EDIT: Didn't realize this was in the Droid X forum as I found the thread off a Google search, but it's really a general Market issue anyway.
  13. tam5070
    Offline

    tam5070 New Member

    Joined:
    Jul 16, 2010
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    State College, PA
    Just an update for everyone...

    After waiting several days and being frustrated it still didn't go through, I checked my bank statement online and found out that my bank had denied the purchase. After several phone calls, the issue was that the charge was in a foreign currency. (I think it was euros or pounds, I forget now). Anyway, I had my CC stolen when I was overseas so it was the fraud protection or whatever my bank has in place now. I simply had to authorize the transaction and it downloaded like a charm. Thank you to everyone who offered solutions! I hope that anyone with a similar problem finds some semblance of help in this conclusion.
Search tags for this page

android market won't authorize purchase

,
google market authorising purchase
,
google market authorizing purchase