So how does the phone know if holding the rocker down means I want silent mode or vibrate mode? No - I work for a living. My time in the big city is precious and very expensive. I had a system where it took me 2 seconds to get something done which I do multiple times a day. I don't care to start swiping through 7 screens of crap to remember which screen I put what widget on for a function that people are expected to use all the time. And please explain to me why it had to be removed? Were the two extra options causing some type of problem? I'm not angry, just unbelieveably disappointed with what an unpolished phone the Thunderbolt is turning out to be. There were weeks of delays and these items could have easily been discovered with a modicum of quality assurance review. Did NOBODY realize that the internal hard drive of every Thunderbolt wasn't mounting in Windows? It's all endemic of a lackluster technology dump. Perhaps HTC has another phone to sell shortly and rushed this one out.